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Neon One

NextGen Events – Credit Card Processing Unavailable

Minor Impact Resolved Duration: 26m October 8, 2026
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Current answer

Neon One experienced a minor incident: NextGen Events – Credit Card Processing Unavailable. ServiceAlert observed recovery on Oct 8, 2026.

Official Neon One status page Current Neon One status ServiceAlert observed status change:

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Incident Lifecycle

Identified
Affected Components
Neon Pay Neon CRM

Incident Timeline

Identified
We're aware that credit card payments for NextGen Events registrations are currently failing with a "Credit Card Processing Unavailable" error. Our team has identified the cause and is actively deploying a fix. We'll update this page as soon as the issue is resolved. We apologize for the inconvenience.
Oct 8, 2026 at 10:23 PM UTC
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