The MyParcel API and components using it (like the Backoffice) are slow
Incident Lifecycle
Incident Timeline
Identified
The MyParcel API and components using it (like the Backoffice) are slow, instead of down.
Mar 30, 2026 at 3:25 PM UTC
Identified
We identified the component which is causing the current issue, it concerns a specific AWS service. We are currently in close contact with AWS, to get more details which can help solving the issue.
Mar 30, 2026 at 3:21 PM UTC
Investigating
We are still investigating the issue.
Mar 30, 2026 at 2:21 PM UTC
Investigating
We are currently investigating this issue.
Mar 30, 2026 at 1:39 PM UTC
Was your business affected by this MyParcel outage?
Follow MyParcel and route available status alerts to email or a team channel.