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MyParcel Outage History

Uptime record, past incidents, and downtime history for MyParcel.

Checking current status...
91.2% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

May 18Aug 15

Monthly Uptime

Month Uptime Days Tracked Days with Issues
August 2026 100% 15 0
July 2026 87.1% 31 4
June 2026 90% 30 3
May 2026 93.3% 15 1

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

May 17 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

July 2026
Not possible to download labels of DPD shipments
major

Started: Jul 6, 7:56 AM

investigating
We are currently investigating this issue.
Jul 6, 7:56 AM
PostNL disruption: international shipments with partner barcode
minor

Started: Jul 1, 2:17 PM

identified
PostNL is still working on it.
Jul 2, 12:49 PM
identified
PostNL identified the issue and is working on resolving it.
Jul 2, 11:07 AM
investigating
PostNL is still working on it.
Jul 2, 7:54 AM
investigating
There is currently a disruption at PostNL affecting some international shipments that use a partner carrier. As a result, in some cases only the partner barcode is shown on the shipping label. This issue currently applies at least to shipments to Malta and concerns barcodes starting with CM. We are in contact with PostNL and are working to resolve this as soon as possible. Unfortunately, there is currently no indication of when the issue will be resolved.
Jul 1, 2:17 PM
June 2026
Scheduling the one-off and recurring collection of individual parcels via PostNL's Collection Service is currently not working
major

Started: Jun 9, 9:23 AM

identified
PostNL is still working hard on a solution, the root cause is not determined yet.
Jun 9, 3:29 PM
identified
PostNL is still working hard on a solution
Jun 9, 12:36 PM
identified
PostNL is currently working hard on a solution
Jun 9, 9:23 AM
Performance degradation
minor

Started: Jun 1, 8:00 AM

investigating
We are still investigating the performance degradation.
Jun 1, 8:58 AM
investigating
We are experiencing performance degradation and are investigating it.
Jun 1, 8:00 AM
March 2026
The MyParcel API and components using it (like the Backoffice) are slow
major

Started: Mar 30, 1:39 PM

identified
The MyParcel API and components using it (like the Backoffice) are slow, instead of down.
Mar 30, 3:25 PM
identified
We identified the component which is causing the current issue, it concerns a specific AWS service. We are currently in close contact with AWS, to get more details which can help solving the issue.
Mar 30, 3:21 PM
investigating
We are still investigating the issue.
Mar 30, 2:21 PM
investigating
We are currently investigating this issue.
Mar 30, 1:39 PM