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Mercado Pago

COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions

Minor Impact Resolved Duration: 46m August 28, 2026
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Current answer

Mercado Pago experienced a minor incident: COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions. ServiceAlert observed recovery on Aug 28, 2026.

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Incident Lifecycle

Identified
Affected Components
Colombia

Incident Timeline

Identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Aug 28, 2026 at 4:38 PM UTC
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