New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages, May 2026
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Mercado Pago Outage History

Uptime record, past incidents, and downtime history for Mercado Pago.

Checking current status...
31.9% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 30Jun 27

Monthly Uptime

Month Uptime Days Tracked Days with Issues
June 2026 11.1% 27 24
May 2026 38.7% 31 19
April 2026 43.3% 30 17
March 2026 33.3% 3 2

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Mar 29 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

June 2026
PERU – PagoEfectivo Payment Disruption
minor

Started: Jun 25, 1:00 PM

identified
We are investigating issues with PagoEfectivo payments in Peru. You might experience difficulties completing payments using this payment method. We are working to identify the root cause and will provide updates as soon as possible.
Jun 25, 1:00 PM
[Mexico] - Point: Decrease in Approved Payments
major

Started: Jun 25, 2:49 AM

identified
We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.
Jun 25, 2:49 AM
[Mexico] - Point: Decrease in Approved Payments
major

Started: Jun 25, 2:16 AM

identified
We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.
Jun 25, 2:16 AM
[Mexico] - Point: Decrease in Approved Payments
major

Started: Jun 25, 1:39 AM

identified
We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.
Jun 25, 1:39 AM
Preferences Problem Detected
major

Started: Jun 24, 11:45 PM

identified
We are investigating issues with Preferences. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Jun 24, 11:45 PM
[Brazil] - Point: Decrease in Approved Payments
major

Started: Jun 24, 11:18 PM

identified
We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.
Jun 24, 11:18 PM
[Brazil] - Point: Decrease in Approved Payments
major

Started: Jun 24, 10:07 PM

identified
We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.
Jun 24, 10:07 PM
[Chile] - Point: Decrease in Approved Payments
major

Started: Jun 24, 12:00 PM

identified
We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.
Jun 24, 12:00 PM
COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions
minor

Started: Jun 24, 6:42 AM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Jun 24, 6:42 AM
COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions
minor

Started: Jun 23, 3:43 PM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Jun 23, 3:43 PM
[Chile] - Point: Decrease in Approved Payments
major

Started: Jun 23, 12:06 PM

identified
We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.
Jun 23, 12:06 PM
Issues in Service Payments
major

Started: Jun 23, 8:01 AM

identified
We are investigating issues with Services Payments. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Jun 23, 8:01 AM
COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions
minor

Started: Jun 23, 5:52 AM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Jun 23, 5:52 AM
COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions
minor

Started: Jun 23, 4:23 AM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Jun 23, 4:23 AM
[Argentina] - Point: Decrease in Approved Payments
major

Started: Jun 22, 6:17 PM

identified
We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.
Jun 22, 6:17 PM
[Argentina] - Point: Decrease in Approved Payments
major

Started: Jun 22, 5:08 PM

identified
We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.
Jun 22, 5:08 PM
Issues with Payments Public API
major

Started: Jun 21, 10:21 PM

identified
We are investigating issues with Payments Public API. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Jun 21, 10:21 PM
[Brazil] - Point: Decrease in Approved Payments
major

Started: Jun 20, 1:50 AM

identified
We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.
Jun 20, 1:50 AM
[Brazil] - Point: Decrease in Approved Payments
major

Started: Jun 20, 12:39 AM

identified
We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.
Jun 20, 12:39 AM
BRAZIL - Contingencies
minor

Started: Jun 19, 11:06 PM

identified
We’ve noticed some issues with PIX on Brazil. We’re currently investigating the root cause and will update as soon as possible.
Jun 19, 11:06 PM
[Brazil] - Point : Increase in Rejected Payments
major

Started: Jun 19, 9:39 PM

identified
We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.
Jun 19, 9:39 PM
[Mexico] - Point : Increase in Rejected Payments
major

Started: Jun 19, 1:19 PM

identified
We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.
Jun 19, 1:19 PM
[Mexico] - Point: Decrease in Approved Payments
major

Started: Jun 19, 2:49 AM

identified
We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.
Jun 19, 2:49 AM
[Mexico] - Point: Decrease in Approved Payments
major

Started: Jun 19, 2:17 AM

identified
We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.
Jun 19, 2:17 AM
[Mexico] - Point : Increase in Rejected Payments
major

Started: Jun 17, 7:04 AM

identified
We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.
Jun 17, 7:04 AM
[Mexico] - Point : Increase in Rejected Payments
major

Started: Jun 17, 4:37 AM

identified
We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.
Jun 17, 4:37 AM
[Mexico] - Point: Decrease in Approved Payments
major

Started: Jun 17, 4:33 AM

identified
We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.
Jun 17, 4:33 AM
[Argentina] - Point: Decrease in Approved Payments
major

Started: Jun 17, 2:22 AM

identified
We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.
Jun 17, 2:22 AM
[Argentina] - Point: Decrease in Approved Payments
major

Started: Jun 17, 1:10 AM

identified
We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.
Jun 17, 1:10 AM
[Mexico] - Point : Increase in Rejected Payments
major

Started: Jun 16, 9:06 PM

identified
We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.
Jun 16, 9:06 PM
[Mexico] - Point : Increase in Rejected Payments
major

Started: Jun 16, 8:41 PM

identified
We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.
Jun 16, 8:41 PM
Preferences Problem Detected
major

Started: Jun 16, 7:17 PM

identified
We are investigating issues with Preferences. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Jun 16, 7:17 PM
[Mexico] - Point : Increase in Rejected Payments
major

Started: Jun 16, 6:11 PM

identified
We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.
Jun 16, 6:11 PM
[Mexico] - Point : Increase in Rejected Payments
major

Started: Jun 16, 4:54 PM

identified
We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.
Jun 16, 4:54 PM
ARGENTINA – Pago Fácil Payment Disruption
minor

Started: Jun 16, 12:12 PM

identified
We are investigating issues with Pago Fácil payments in Argentina. You might experience difficulties completing payments using this payment method. We are working to identify the root cause and will provide updates as soon as possible.
Jun 16, 12:12 PM
Issues in Service Payments
major

Started: Jun 16, 5:19 AM

identified
We are investigating issues with Services Payments. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Jun 16, 5:19 AM
[Mexico] - Point : Increase in Rejected Payments
major

Started: Jun 16, 2:19 AM

identified
We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.
Jun 16, 2:19 AM
[Mexico] - Point : Increase in Rejected Payments
major

Started: Jun 16, 12:31 AM

identified
We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.
Jun 16, 12:31 AM
[Mexico] - Point : Increase in Rejected Payments
major

Started: Jun 15, 11:49 PM

identified
We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.
Jun 15, 11:49 PM
[Mexico] - Point : Increase in Rejected Payments
major

Started: Jun 15, 10:53 PM

identified
We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.
Jun 15, 10:53 PM
[Uruguay] - Point: Decrease in Approved Payments
major

Started: Jun 15, 9:18 PM

identified
We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.
Jun 15, 9:18 PM
[Uruguay] - Point : Increase in Rejected Payments
major

Started: Jun 15, 9:17 PM

identified
We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.
Jun 15, 9:17 PM
[Mexico] - Point : Increase in Rejected Payments
major

Started: Jun 15, 9:10 PM

identified
We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.
Jun 15, 9:10 PM
[Mexico] - Point : Increase in Rejected Payments
major

Started: Jun 15, 7:34 PM

identified
We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.
Jun 15, 7:34 PM
ARGENTINA – Rapipago Payment Disruption
minor

Started: Jun 15, 6:30 PM

identified
We are investigating issues with Rapipago payments in Argentina. You might experience difficulties completing payments using this payment method. We are working to identify the root cause and will provide updates as soon as possible.
Jun 15, 6:30 PM
ARGENTINA – Rapipago Payment Disruption
minor

Started: Jun 15, 12:36 PM

identified
We are investigating issues with Rapipago payments in Argentina. You might experience difficulties completing payments using this payment method. We are working to identify the root cause and will provide updates as soon as possible.
Jun 15, 12:36 PM
COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions
minor

Started: Jun 14, 6:02 AM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Jun 14, 6:02 AM
COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions
minor

Started: Jun 14, 6:02 AM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Jun 14, 6:02 AM
COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions
minor

Started: Jun 14, 5:52 AM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Jun 14, 5:52 AM
BRAZIL - Contingencies
minor

Started: Jun 14, 12:08 AM

identified
We’ve noticed some issues with PIX on Brazil. We’re currently investigating the root cause and will update as soon as possible.
Jun 14, 12:08 AM
[Brazil] - Point: Decrease in Approved Payments
major

Started: Jun 13, 11:18 PM

identified
We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.
Jun 13, 11:18 PM
[Brazil] - Point: Decrease in Approved Payments
major

Started: Jun 13, 10:46 PM

identified
We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.
Jun 13, 10:46 PM
BRAZIL - Contingencies
major

Started: Jun 13, 10:35 PM

identified
We’ve noticed some issues with PIX on Brazil. We’re currently investigating the root cause and will update as soon as possible.
Jun 13, 10:35 PM
[Brazil] - Point: Decrease in Approved Payments
major

Started: Jun 13, 10:10 PM

identified
We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.
Jun 13, 10:10 PM
ALL SITES - Contingencies LAG Response time Payments GET
major

Started: Jun 12, 6:19 AM

identified
We are investigating issues with LAG Response time Payments GET. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Jun 12, 6:19 AM
[Brazil] - Point : Increase in Rejected Payments
major

Started: Jun 11, 11:42 PM

identified
We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.
Jun 11, 11:42 PM
[Mexico] - Point: Decrease in Approved Payments
major

Started: Jun 11, 8:24 PM

identified
We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.
Jun 11, 8:24 PM
[Mexico] - Point: Decrease in Approved Payments
major

Started: Jun 11, 7:52 PM

identified
We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.
Jun 11, 7:52 PM
[Argentina] - Point : Increase in Rejected Payments
major

Started: Jun 11, 6:15 PM

identified
We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.
Jun 11, 6:15 PM
[Argentina] - Point : Increase in Rejected Payments
major

Started: Jun 11, 5:19 PM

identified
We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.
Jun 11, 5:19 PM
[Mexico] - Point : Increase in Rejected Payments
major

Started: Jun 11, 4:57 PM

identified
We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.
Jun 11, 4:57 PM
[Argentina] - Point : Increase in Rejected Payments
major

Started: Jun 11, 4:35 PM

identified
We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.
Jun 11, 4:35 PM
Oauth Security
major

Started: Jun 11, 11:04 AM

identified
We are investigating issues with Oauth Security. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Jun 11, 11:04 AM
[Mexico] - Point : Increase in Rejected Payments
major

Started: Jun 11, 4:26 AM

identified
We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.
Jun 11, 4:26 AM
[Mexico] - Point: Decrease in Approved Payments
major

Started: Jun 11, 4:22 AM

identified
We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.
Jun 11, 4:22 AM
[Argentina] - Point : Increase in Rejected Payments
major

Started: Jun 10, 11:16 PM

identified
We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.
Jun 10, 11:16 PM
BRAZIL - Contingencies
minor

Started: Jun 10, 2:54 PM

identified
We’ve noticed some issues with PIX on Brazil. We’re currently investigating the root cause and will update as soon as possible.
Jun 10, 2:54 PM
Oauth Security
major

Started: Jun 10, 2:04 PM

identified
We are investigating issues with Oauth Security. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Jun 10, 2:04 PM
[Brazil] - Point: Decrease in Approved Payments
major

Started: Jun 10, 10:41 AM

identified
We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.
Jun 10, 10:41 AM
Preferences Problem Detected
major

Started: Jun 10, 10:40 AM

identified
We are investigating issues with Preferences. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Jun 10, 10:40 AM
[Mexico] - Point : Increase in Rejected Payments
major

Started: Jun 10, 4:57 AM

identified
We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.
Jun 10, 4:57 AM
[Mexico] - Point : Increase in Rejected Payments
major

Started: Jun 10, 4:26 AM

identified
We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.
Jun 10, 4:26 AM
[Mexico] - Point: Decrease in Approved Payments
major

Started: Jun 10, 4:22 AM

identified
We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.
Jun 10, 4:22 AM
[Chile] - Point: Decrease in Approved Payments
major

Started: Jun 9, 8:44 PM

identified
We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.
Jun 9, 8:44 PM
COLOMBIA – Efecty Payment Disruption
minor

Started: Jun 8, 7:20 PM

identified
We are investigating issues with Efecty payments in Colombia. You might experience difficulties completing payments using this payment method. We are working to identify the root cause and will provide updates as soon as possible.
Jun 8, 7:20 PM
Oauth Security
major

Started: Jun 8, 10:22 AM

identified
We are investigating issues with Oauth Security. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Jun 8, 10:22 AM
Oauth Security
major

Started: Jun 8, 7:02 AM

identified
We are investigating issues with Oauth Security. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Jun 8, 7:02 AM
Preferences Problem Detected
major

Started: Jun 8, 12:11 AM

identified
We are investigating issues with Preferences. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Jun 8, 12:11 AM
Oauth Security
major

Started: Jun 8, 12:02 AM

identified
We are investigating issues with Oauth Security. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Jun 8, 12:02 AM
Oauth Security
major

Started: Jun 7, 12:02 PM

identified
We are investigating issues with Oauth Security. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Jun 7, 12:02 PM
URUGUAY – Abitab Payment Disruption
minor

Started: Jun 7, 11:10 AM

identified
We are investigating issues with Abitab payments in Uruguay. You might experience difficulties completing payments using this payment method. We are working to identify the root cause and will provide updates as soon as possible.
Jun 7, 11:10 AM
[Uruguay] - Point : Increase in Rejected Payments
major

Started: Jun 7, 5:46 AM

identified
We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.
Jun 7, 5:46 AM
[Uruguay] - Point : Increase in Rejected Payments
major

Started: Jun 7, 4:20 AM

identified
We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.
Jun 7, 4:20 AM
Oauth Security
major

Started: Jun 7, 12:03 AM

identified
We are investigating issues with Oauth Security. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Jun 7, 12:03 AM
Oauth Security
major

Started: Jun 6, 9:03 PM

identified
We are investigating issues with Oauth Security. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Jun 6, 9:03 PM
Oauth Security
major

Started: Jun 6, 7:03 PM

identified
We are investigating issues with Oauth Security. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Jun 6, 7:03 PM
Oauth Security
major

Started: Jun 6, 4:03 PM

identified
We are investigating issues with Oauth Security. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Jun 6, 4:03 PM
[Brazil] - Point : Increase in Rejected Payments
major

Started: Jun 6, 1:06 AM

identified
We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.
Jun 6, 1:06 AM
[Mexico] - Point : Increase in Rejected Payments
major

Started: Jun 6, 12:11 AM

identified
We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.
Jun 6, 12:11 AM
Preferences Problem Detected
major

Started: Jun 5, 10:28 PM

identified
We are investigating issues with Preferences. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Jun 5, 10:28 PM
Salesforce Problem Detected
major

Started: Jun 5, 5:30 PM

identified
We are investigating issues with Salesforce. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Jun 5, 5:30 PM
Salesforce Problem Detected
major

Started: Jun 5, 4:30 PM

identified
We are investigating issues with Salesforce. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Jun 5, 4:30 PM
[Brazil] - Point : Increase in Rejected Payments
major

Started: Jun 5, 4:09 PM

identified
We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.
Jun 5, 4:09 PM
Shopify Problem Detected
major

Started: Jun 5, 2:31 PM

identified
We are investigating issues with Shopify. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Jun 5, 2:31 PM
Oauth Security
major

Started: Jun 5, 11:02 AM

identified
We are investigating issues with Oauth Security. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Jun 5, 11:02 AM
ARGENTINA - Contingencies Checkout Pro
major

Started: Jun 5, 6:30 AM

identified
We are investigating issues with Checkout Pro in Argentina. You might experience difficulties completing payments or processing transactions. We are working to identify the root cause and will provide updates as soon as possible.
Jun 5, 6:30 AM
ALL SITES - Contingencies Subscriptions
major

Started: Jun 5, 6:25 AM

identified
We are investigating issues with Subscriptions across all sites (Argentina, Brazil, Chile, Colombia, Mexico, Peru, Uruguay). You might experience difficulties creating, managing, or processing recurring payments. We are working to identify the root cause and will provide updates as soon as possible.
Jun 5, 6:25 AM
ARGENTINA - Checkout Pro: Payment Processing Issues
major

Started: Jun 5, 6:24 AM

identified
We are investigating issues affecting Checkout Pro payment processing in Argentina. Until we find the root cause, you might experience difficulties completing payments. We will update as soon as possible.
Jun 5, 6:24 AM
ALL SITES - Contingencies API Preferences
major

Started: Jun 5, 6:19 AM

identified
We’ve noticed some issues with API Payments. We’re currently investigating the root cause and will update as soon as possible.
Jun 5, 6:19 AM
Oauth Security
major

Started: Jun 5, 6:19 AM

identified
We are investigating issues with Oauth Security. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Jun 5, 6:19 AM
ALL SITES - Contingencies Orders API
major

Started: Jun 5, 6:19 AM

identified
We have identified degraded performance of Orders API resulting in an increased response time.
Jun 5, 6:19 AM
ALL SITES - Contingencies QR Orders
major

Started: Jun 5, 6:18 AM

identified
We’ve noticed some issues with API QR orders. We’re currently investigating the root cause and will update as soon as possible.
Jun 5, 6:18 AM
Preferences Problem Detected
major

Started: Jun 5, 6:17 AM

identified
We are investigating issues with Preferences. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Jun 5, 6:17 AM
[Mexico] - Point : Increase in Rejected Payments
major

Started: Jun 4, 11:40 PM

identified
We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.
Jun 4, 11:40 PM
WooCommerce Issue
major

Started: Jun 4, 11:00 PM

identified
Identified - We are experiencing issues affecting the Monitor WooCommerce Errors
Jun 4, 11:00 PM
[Argentina] - Point : Increase in Rejected Payments
major

Started: Jun 4, 8:24 PM

identified
We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.
Jun 4, 8:24 PM
Magento Problem Detected
major

Started: Jun 4, 5:01 PM

identified
We are investigating issues with Magento. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Jun 4, 5:01 PM
Salesforce Problem Detected
major

Started: Jun 4, 5:00 PM

identified
We are investigating issues with Salesforce. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Jun 4, 5:00 PM
Magento Problem Detected
major

Started: Jun 4, 2:31 PM

identified
We are investigating issues with Magento. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Jun 4, 2:31 PM
Shopify Problem Detected
major

Started: Jun 4, 2:31 PM

identified
We are investigating issues with Salesforce. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Jun 4, 2:31 PM
[Brazil] - Point: Decrease in Approved Payments
major

Started: Jun 4, 9:54 AM

identified
We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.
Jun 4, 9:54 AM
BRAZIL - Contingencies
major

Started: Jun 4, 9:30 AM

identified
We’ve noticed some issues with PIX on Brazil. We’re currently investigating the root cause and will update as soon as possible.
Jun 4, 9:30 AM
[Brazil] - Point: Decrease in Approved Payments
major

Started: Jun 4, 8:48 AM

identified
We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.
Jun 4, 8:48 AM
WooCommerce Issue
major

Started: Jun 3, 10:30 PM

identified
Identified - We are experiencing issues affecting the Monitor WooCommerce Errors
Jun 3, 10:30 PM
BRAZIL - Contingencies
minor

Started: Jun 3, 9:51 PM

identified
We’ve noticed some issues with PIX on Brazil. We’re currently investigating the root cause and will update as soon as possible.
Jun 3, 9:51 PM
[Mexico] - Point : Increase in Rejected Payments
major

Started: Jun 3, 5:17 PM

identified
We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.
Jun 3, 5:17 PM
[Brazil] - Point : Increase in Rejected Payments
major

Started: Jun 3, 4:51 PM

identified
We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.
Jun 3, 4:51 PM
WooCommerce Issue
major

Started: Jun 2, 10:00 PM

identified
Identified - We are experiencing issues affecting the Monitor WooCommerce Errors
Jun 2, 10:00 PM
WooCommerce Issue
major

Started: Jun 2, 6:30 PM

identified
Identified - We are experiencing issues affecting the Monitor WooCommerce Errors
Jun 2, 6:30 PM
[Mexico] - Point : Increase in Rejected Payments
major

Started: Jun 1, 1:06 PM

identified
We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.
Jun 1, 1:06 PM
May 2026
COLOMBIA – Efecty Payment Disruption
major

Started: May 31, 4:32 PM

identified
We are investigating issues with Efecty payments in Colombia. You might experience difficulties completing payments using this payment method. We are working to identify the root cause and will provide updates as soon as possible.
May 31, 4:32 PM
[Argentina] - Point : Increase in Rejected Payments
major

Started: May 31, 6:15 AM

identified
We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.
May 31, 6:15 AM
ARGENTINA - Contingencies
major

Started: May 31, 5:58 AM

identified
The following payment methods are experiencing trouble in payment processing: Visa, Visa Debit, Naranja (Argentina). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
May 31, 5:58 AM
ARGENTINA - Contingencies
major

Started: May 30, 4:47 AM

identified
The following payment methods are experiencing trouble in payment processing: Visa, Visa Debit, Naranja (Argentina). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
May 30, 4:47 AM
[Brazil] - Point : Increase in Rejected Payments
major

Started: May 30, 3:41 AM

identified
We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.
May 30, 3:41 AM
COLOMBIA - Contingencies PSE
major

Started: May 28, 3:13 PM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
May 28, 3:13 PM
COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions
major

Started: May 28, 2:34 PM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
May 28, 2:34 PM
BRAZIL - Contingencies
major

Started: May 27, 11:36 AM

identified
We’ve noticed some issues with PIX on Brazil. We’re currently investigating the root cause and will update as soon as possible.
May 27, 11:36 AM
COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions
major

Started: May 27, 7:12 AM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
May 27, 7:12 AM
ARGENTINA - Checkout Pro: Payment Processing Issues
major

Started: May 26, 9:16 PM

identified
We are investigating issues affecting Checkout Pro payment processing in Argentina. Until we find the root cause, you might experience difficulties completing payments. We will update as soon as possible.
May 26, 9:16 PM
MEXICO - Checkout Pro: Payment Processing Issues
major

Started: May 26, 9:13 PM

identified
We are investigating issues affecting Checkout Pro payment processing in Mexico. Until we find the root cause, you might experience difficulties completing payments. We will update as soon as possible.
May 26, 9:13 PM
BRAZIL - Checkout Pro: Payment Processing Issues
major

Started: May 26, 9:12 PM

identified
We are investigating issues affecting Checkout Pro payment processing in Brazil. Until we find the root cause, you might experience difficulties completing payments. We will update as soon as possible.
May 26, 9:12 PM
Issues with Payments Public API
minor

Started: May 26, 9:09 PM

identified
We are investigating issues with Payments Public API. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
May 26, 9:09 PM
ALL SITES - Merchant Order QR
major

Started: May 25, 12:48 PM

identified
We are investigating issues with Merchant Order QR API. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
May 25, 12:48 PM
ARGENTINA – Pago Fácil Payment Disruption
major

Started: May 25, 12:14 PM

identified
We are investigating issues with Pago Fácil payments in Argentina. You might experience difficulties completing payments using this payment method. We are working to identify the root cause and will provide updates as soon as possible.
May 25, 12:14 PM
ARGENTINA – Rapipago Payment Disruption
major

Started: May 25, 11:52 AM

identified
We are investigating issues with Rapipago payments in Argentina. You might experience difficulties completing payments using this payment method. We are working to identify the root cause and will provide updates as soon as possible.
May 25, 11:52 AM
COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions
major

Started: May 22, 10:35 PM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
May 22, 10:35 PM
ALL SITES - Contingencies QR
major

Started: May 21, 7:35 AM

identified
We’ve noticed some issues with API QR. We’re currently investigating the root cause and will update as soon as possible.
May 21, 7:35 AM
ALL SITES - Contingencies Subscriptions
major

Started: May 21, 7:34 AM

identified
We are investigating issues with Subscriptions across all sites (Argentina, Brazil, Chile, Colombia, Mexico, Peru, Uruguay). You might experience difficulties creating, managing, or processing recurring payments. We are working to identify the root cause and will provide updates as soon as possible.
May 21, 7:34 AM
COLOMBIA - Contingencies
major

Started: May 19, 8:03 AM

identified
The following payment methods are experiencing trouble in payment processing: VISA, MasterCard, American Express, Diners (Colombia). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
May 19, 8:03 AM
BRAZIL - Contingencies
major

Started: May 19, 8:01 AM

identified
The following payment methods are experiencing trouble in payment processing: VISA, HiperCard, American Express, MasterCard, ELO (Redecard). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
May 19, 8:01 AM
ARGENTINA - Contingencies
major

Started: May 19, 7:56 AM

identified
The following payment methods are experiencing trouble in payment processing: Visa, Visa Debit, Naranja (Argentina). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
May 19, 7:56 AM
ALL SITES - Merchant Order QR
minor

Started: May 17, 6:35 AM

identified
We have identified degraded performance of Merchant Order QR resulting in an increased response time.
May 17, 6:35 AM
Issues with Payments Public API
major

Started: May 15, 2:36 PM

identified
We are investigating issues with Payments Public API. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
May 15, 2:36 PM
Payment Processing Issues
minor

Started: May 14, 1:25 AM

investigating
We are continuing to investigate this issue.
May 14, 1:37 AM
investigating
We’ve noticed some issues with Payment Processing. We’re currently investigating the root cause and will update as soon as possible.
May 14, 1:25 AM
COLOMBIA - Contingencies
major

Started: May 12, 5:11 AM

identified
The following payment methods are experiencing trouble in payment processing: VISA, MasterCard, American Express, Diners (Colombia). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
May 12, 5:11 AM
COLOMBIA - Contingencies PSE
major

Started: May 11, 12:37 AM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
May 11, 12:37 AM
COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions
major

Started: May 10, 8:42 AM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
May 10, 8:42 AM
COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions
major

Started: May 10, 6:02 AM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
May 10, 6:02 AM
COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions
major

Started: May 10, 6:02 AM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
May 10, 6:02 AM
ALL SITES - Merchant Order QR
minor

Started: May 8, 5:26 AM

identified
We have identified degraded performance of Merchant Order QR resulting in an increased response time.
May 8, 5:26 AM
ALL SITES - Merchant Order QR
minor

Started: May 8, 4:40 AM

identified
We have identified degraded performance of Merchant Order QR resulting in an increased response time.
May 8, 4:40 AM
ALL SITES - Merchant Order QR
minor

Started: May 8, 4:11 AM

identified
We have identified degraded performance of Merchant Order QR resulting in an increased response time.
May 8, 4:11 AM
ALL SITES - Merchant Order QR
minor

Started: May 8, 3:45 AM

identified
We have identified degraded performance of Merchant Order QR resulting in an increased response time.
May 8, 3:45 AM
BRAZIL - Contingencies
major

Started: May 8, 1:41 AM

identified
We’ve noticed some issues with PIX on Brazil. We’re currently investigating the root cause and will update as soon as possible.
May 8, 1:41 AM
Payment Processing Issues
major

Started: May 8, 1:18 AM

investigating
We are continuing to investigate this issue.
May 8, 1:58 AM
investigating
We are investigating issues with Payment Processing. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
May 8, 1:18 AM
COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions
major

Started: May 8, 12:36 AM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
May 8, 12:36 AM
COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions
major

Started: May 8, 12:35 AM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
May 8, 12:35 AM
COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions
major

Started: May 8, 12:35 AM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
May 8, 12:35 AM
COLOMBIA - Contingencies PSE
major

Started: May 8, 12:20 AM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
May 8, 12:20 AM
ALL SITES - Merchant Order QR
minor

Started: May 8, 12:09 AM

identified
We have identified degraded performance of Merchant Order QR resulting in an increased response time.
May 8, 12:09 AM
COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions
major

Started: May 7, 1:20 AM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
May 7, 1:20 AM
COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions
major

Started: May 6, 7:06 PM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
May 6, 7:06 PM
BRAZIL - Contingencies
major

Started: May 5, 12:57 PM

identified
The following payment methods are experiencing trouble in payment processing: VISA, HiperCard, American Express, MasterCard, ELO (GetNet). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
May 5, 12:57 PM
April 2026
COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions
major

Started: Apr 28, 5:42 AM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Apr 28, 5:42 AM
COLOMBIA - Contingencies
major

Started: Apr 27, 6:17 AM

identified
The following payment methods are experiencing trouble in payment processing: VISA, MasterCard, American Express, Diners (Colombia). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Apr 27, 6:17 AM
COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions
major

Started: Apr 26, 6:42 AM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Apr 26, 6:42 AM
COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions
major

Started: Apr 26, 6:42 AM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Apr 26, 6:42 AM
COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions
major

Started: Apr 26, 6:42 AM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Apr 26, 6:42 AM
PERU - Contingencies
major

Started: Apr 23, 6:31 AM

identified
The following payment methods are experiencing trouble in payment processing: VISA, VISA Debit (Peru). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Apr 23, 6:31 AM
MEXICO - Contingencies American Express
major

Started: Apr 23, 6:24 AM

identified
The following payment methods are experiencing trouble in payment processing: American Express (Mexico). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Apr 23, 6:24 AM
ARGENTINA - Contingencies American Express
major

Started: Apr 23, 6:21 AM

identified
The following payment methods are experiencing trouble in payment processing: American Express (Argentina). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Apr 23, 6:21 AM
BRAZIL - Contingencies
major

Started: Apr 23, 6:19 AM

identified
The following payment methods are experiencing trouble in payment processing: MasterCard Debit, VISA Debit, ELO Debit (Stone). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Apr 23, 6:19 AM
ARGENTINA - Contingencies
major

Started: Apr 23, 6:13 AM

identified
The following payment methods are experiencing trouble in payment processing: Visa, Visa Debit, Naranja (Argentina). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Apr 23, 6:13 AM
COLOMBIA - Contingencies
major

Started: Apr 23, 6:12 AM

identified
The following payment methods are experiencing trouble in payment processing: VISA, MasterCard, American Express, Diners (Colombia). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Apr 23, 6:12 AM
ALL SITES - Merchant Order QR
major

Started: Apr 22, 11:52 AM

identified
We are investigating issues with Merchant Order QR API. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Apr 22, 11:52 AM
BRAZIL - Contingencies
major

Started: Apr 21, 9:28 AM

identified
We’ve noticed some issues with PIX on Brazil. We’re currently investigating the root cause and will update as soon as possible.
Apr 21, 9:28 AM
Increased error frequency in Bricks Frontend
major

Started: Apr 19, 1:25 AM

identified
We are investigating issues with {Checkout Bricks}. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Apr 19, 1:25 AM
ALL SITES - Merchant Order QR
minor

Started: Apr 17, 6:32 AM

identified
We have identified degraded performance of Merchant Order QR resulting in an increased response time.
Apr 17, 6:32 AM
BRAZIL - Contingencies
major

Started: Apr 17, 4:04 AM

identified
We’ve noticed some issues with PIX on Brazil. We’re currently investigating the root cause and will update as soon as possible.
Apr 17, 4:04 AM
COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions
major

Started: Apr 16, 9:41 PM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Apr 16, 9:41 PM
COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions
major

Started: Apr 16, 9:39 PM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Apr 16, 9:39 PM
COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions
major

Started: Apr 16, 9:38 PM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Apr 16, 9:38 PM
COLOMBIA - Contingencies PSE
major

Started: Apr 16, 9:27 PM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Apr 16, 9:27 PM
ALL SITES - Contingencies QR
major

Started: Apr 14, 9:01 AM

identified
We’ve noticed some issues with API QR. We’re currently investigating the root cause and will update as soon as possible.
Apr 14, 9:01 AM
ALL SITES - Contingencies QR
major

Started: Apr 14, 2:20 AM

identified
We’ve noticed some issues with API QR. We’re currently investigating the root cause and will update as soon as possible.
Apr 14, 2:20 AM
Resolved
major

Started: Apr 10, 4:44 PM

identified
Resolved
Apr 10, 4:44 PM
COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions
major

Started: Apr 9, 9:40 PM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Apr 9, 9:40 PM
COLOMBIA - Contingencies PSE
major

Started: Apr 9, 9:38 PM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Apr 9, 9:38 PM
ALL SITES - Merchant Order QR
major

Started: Apr 9, 4:54 PM

identified
We are investigating issues with Merchant Order QR API. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Apr 9, 4:54 PM
BRAZIL - Contingencies
major

Started: Apr 3, 8:56 AM

identified
We’ve noticed some issues with PIX on Brazil. We’re currently investigating the root cause and will update as soon as possible.
Apr 3, 8:56 AM
March 2026
COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions
major

Started: Mar 31, 10:21 PM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Mar 31, 10:21 PM
COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions
major

Started: Mar 29, 9:42 AM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Mar 29, 9:42 AM