New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
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Mercado Pago Outage History

Uptime record, past incidents, and downtime history for Mercado Pago.

Checking current status...
43.5% uptime over 46 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 28May 12

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 41.7% 12 7
April 2026 43.3% 30 17
March 2026 50% 4 2

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 46 Days)

Mar 28 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
COLOMBIA - Contingencies
major

Started: May 12, 5:11 AM

identified
The following payment methods are experiencing trouble in payment processing: VISA, MasterCard, American Express, Diners (Colombia). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
May 12, 5:11 AM
COLOMBIA - Contingencies PSE
major

Started: May 11, 12:37 AM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
May 11, 12:37 AM
COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions
major

Started: May 10, 8:42 AM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
May 10, 8:42 AM
COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions
major

Started: May 10, 6:02 AM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
May 10, 6:02 AM
COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions
major

Started: May 10, 6:02 AM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
May 10, 6:02 AM
ALL SITES - Merchant Order QR
minor

Started: May 8, 5:26 AM

identified
We have identified degraded performance of Merchant Order QR resulting in an increased response time.
May 8, 5:26 AM
ALL SITES - Merchant Order QR
minor

Started: May 8, 4:40 AM

identified
We have identified degraded performance of Merchant Order QR resulting in an increased response time.
May 8, 4:40 AM
ALL SITES - Merchant Order QR
minor

Started: May 8, 4:11 AM

identified
We have identified degraded performance of Merchant Order QR resulting in an increased response time.
May 8, 4:11 AM
ALL SITES - Merchant Order QR
minor

Started: May 8, 3:45 AM

identified
We have identified degraded performance of Merchant Order QR resulting in an increased response time.
May 8, 3:45 AM
BRAZIL - Contingencies
major

Started: May 8, 1:41 AM

identified
We’ve noticed some issues with PIX on Brazil. We’re currently investigating the root cause and will update as soon as possible.
May 8, 1:41 AM
Payment Processing Issues
major

Started: May 8, 1:18 AM

investigating
We are continuing to investigate this issue.
May 8, 1:58 AM
investigating
We are investigating issues with Payment Processing. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
May 8, 1:18 AM
COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions
major

Started: May 8, 12:36 AM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
May 8, 12:36 AM
COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions
major

Started: May 8, 12:35 AM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
May 8, 12:35 AM
COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions
major

Started: May 8, 12:35 AM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
May 8, 12:35 AM
COLOMBIA - Contingencies PSE
major

Started: May 8, 12:20 AM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
May 8, 12:20 AM
ALL SITES - Merchant Order QR
minor

Started: May 8, 12:09 AM

identified
We have identified degraded performance of Merchant Order QR resulting in an increased response time.
May 8, 12:09 AM
COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions
major

Started: May 7, 1:20 AM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
May 7, 1:20 AM
COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions
major

Started: May 6, 7:06 PM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
May 6, 7:06 PM
BRAZIL - Contingencies
major

Started: May 5, 12:57 PM

identified
The following payment methods are experiencing trouble in payment processing: VISA, HiperCard, American Express, MasterCard, ELO (GetNet). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
May 5, 12:57 PM
April 2026
COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions
major

Started: Apr 28, 5:42 AM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Apr 28, 5:42 AM
COLOMBIA - Contingencies
major

Started: Apr 27, 6:17 AM

identified
The following payment methods are experiencing trouble in payment processing: VISA, MasterCard, American Express, Diners (Colombia). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Apr 27, 6:17 AM
COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions
major

Started: Apr 26, 6:42 AM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Apr 26, 6:42 AM
COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions
major

Started: Apr 26, 6:42 AM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Apr 26, 6:42 AM
COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions
major

Started: Apr 26, 6:42 AM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Apr 26, 6:42 AM
PERU - Contingencies
major

Started: Apr 23, 6:31 AM

identified
The following payment methods are experiencing trouble in payment processing: VISA, VISA Debit (Peru). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Apr 23, 6:31 AM
MEXICO - Contingencies American Express
major

Started: Apr 23, 6:24 AM

identified
The following payment methods are experiencing trouble in payment processing: American Express (Mexico). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Apr 23, 6:24 AM
ARGENTINA - Contingencies American Express
major

Started: Apr 23, 6:21 AM

identified
The following payment methods are experiencing trouble in payment processing: American Express (Argentina). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Apr 23, 6:21 AM
BRAZIL - Contingencies
major

Started: Apr 23, 6:19 AM

identified
The following payment methods are experiencing trouble in payment processing: MasterCard Debit, VISA Debit, ELO Debit (Stone). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Apr 23, 6:19 AM
ARGENTINA - Contingencies
major

Started: Apr 23, 6:13 AM

identified
The following payment methods are experiencing trouble in payment processing: Visa, Visa Debit, Naranja (Argentina). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Apr 23, 6:13 AM
COLOMBIA - Contingencies
major

Started: Apr 23, 6:12 AM

identified
The following payment methods are experiencing trouble in payment processing: VISA, MasterCard, American Express, Diners (Colombia). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
Apr 23, 6:12 AM
ALL SITES - Merchant Order QR
major

Started: Apr 22, 11:52 AM

identified
We are investigating issues with Merchant Order QR API. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Apr 22, 11:52 AM
BRAZIL - Contingencies
major

Started: Apr 21, 9:28 AM

identified
We’ve noticed some issues with PIX on Brazil. We’re currently investigating the root cause and will update as soon as possible.
Apr 21, 9:28 AM
Increased error frequency in Bricks Frontend
major

Started: Apr 19, 1:25 AM

identified
We are investigating issues with {Checkout Bricks}. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Apr 19, 1:25 AM
ALL SITES - Merchant Order QR
minor

Started: Apr 17, 6:32 AM

identified
We have identified degraded performance of Merchant Order QR resulting in an increased response time.
Apr 17, 6:32 AM
BRAZIL - Contingencies
major

Started: Apr 17, 4:04 AM

identified
We’ve noticed some issues with PIX on Brazil. We’re currently investigating the root cause and will update as soon as possible.
Apr 17, 4:04 AM
COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions
major

Started: Apr 16, 9:41 PM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Apr 16, 9:41 PM
COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions
major

Started: Apr 16, 9:39 PM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Apr 16, 9:39 PM
COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions
major

Started: Apr 16, 9:38 PM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Apr 16, 9:38 PM
COLOMBIA - Contingencies PSE
major

Started: Apr 16, 9:27 PM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Apr 16, 9:27 PM
ALL SITES - Contingencies QR
major

Started: Apr 14, 9:01 AM

identified
We’ve noticed some issues with API QR. We’re currently investigating the root cause and will update as soon as possible.
Apr 14, 9:01 AM
ALL SITES - Contingencies QR
major

Started: Apr 14, 2:20 AM

identified
We’ve noticed some issues with API QR. We’re currently investigating the root cause and will update as soon as possible.
Apr 14, 2:20 AM
Resolved
major

Started: Apr 10, 4:44 PM

identified
Resolved
Apr 10, 4:44 PM
COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions
major

Started: Apr 9, 9:40 PM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Apr 9, 9:40 PM
COLOMBIA - Contingencies PSE
major

Started: Apr 9, 9:38 PM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Apr 9, 9:38 PM
ALL SITES - Merchant Order QR
major

Started: Apr 9, 4:54 PM

identified
We are investigating issues with Merchant Order QR API. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.
Apr 9, 4:54 PM
BRAZIL - Contingencies
major

Started: Apr 3, 8:56 AM

identified
We’ve noticed some issues with PIX on Brazil. We’re currently investigating the root cause and will update as soon as possible.
Apr 3, 8:56 AM
March 2026
COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions
major

Started: Mar 31, 10:21 PM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Mar 31, 10:21 PM
COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions
major

Started: Mar 29, 9:42 AM

identified
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
Mar 29, 9:42 AM