Explore+ Degradation
Incident Lifecycle
Incident Timeline
Monitoring
The issue that caused data delays in Explore+ Search (Optimized Search) has now been fully resolved. Our Engineering team has processed the backlog, and the platform is functioning as expected.
Aug 2, 2026 at 10:51 AM UTC
Investigating
Our engineering team is actively working to resolve this issue. Explore+ Search (Optimized Search) functionality has now been restored on the platform. Search results currently include data up to 31 July, 4:00 PM UTC. We will continue to provide updates accordingly.
Thank you for your patience and understanding.
Thank you for your patience and understanding.
Aug 1, 2026 at 12:29 PM UTC
Investigating
Our engineering team is actively working to resolve this issue. Partial Explore+ Search (Optimized Search) functionality has now been restored on the platform. Search results currently include data up to 30 July, 2:00 AM UTC. We will continue to provide updates accordingly.
Thank you for your patience and understanding.
Thank you for your patience and understanding.
Jul 31, 2026 at 11:50 AM UTC
Investigating
We are currently experiencing issues with Explore+ Searches(Optimized searches). Users may encounter errors when running searches or retrieving past data. Services that rely on search functionality such as Analyze dashboards may also be affected. Our engineering team is actively investigating the issue.
We apologize for the inconvenience and appreciate your patience.
We apologize for the inconvenience and appreciate your patience.
Jul 31, 2026 at 8:17 AM UTC
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