Issue affecting a subset of credit accounts

The remediation plan is currently in progress and will be followed by post-remediation data integrity verifications to ensure all account balances are accurate and fully restored. Thank you for your patience throughout this incident, and further updates will be provided as our remediation activities conclude.

Our engineering team has successfully deployed an emergency fix to address the discrepancy affecting available credit balances on select customer accounts. We are now working on remediation plan to restore accurate balance reporting.

On August 20, 2026, Marqeta engineers identified an issue affecting available credit balances on some of customer accounts. Our engineering team has successfully isolated the source of this discrepancy and is currently working to finalize a corrective fix. We apologize for any disruption this may cause and will provide further updates as more information becomes available