New Multi-region uptime checks and custom-domain status pages

Connected Search Service Disruption

Major Impact Resolved Duration: 1h 53m October 27, 2026
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Current answer

Lucidworks Platform experienced a major incident: Connected Search Service Disruption. ServiceAlert observed recovery on Oct 27, 2026.

Official Lucidworks Platform status page Current Lucidworks Platform status ServiceAlert observed status change:

Provider-reported start: . Notice published: .

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Incident Lifecycle

Investigating Investigating
Affected Components
Connected Search

Incident Timeline

Investigating
We are continuing to investigate this issue.
Oct 27, 2026 at 4:04 AM UTC
Investigating
Lucidworks Connected Search is currently experiencing a service disruption resulting in query request failures. Customers using the platform to execute search queries are receiving failed requests. In addition, interactions with Agent Studio agents are unable to complete. We are actively investigating the issue to restore normal operations. We will provide further updates as more information becomes available.
Oct 27, 2026 at 3:55 AM UTC
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