Current answer
Livestorm experienced a minor incident: Potential Interruption to Attendance Analytics. ServiceAlert observed recovery on Nov 2, 2026.
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Incident Lifecycle
Incident Timeline
Monitoring
The component upgrade has been successfully rolled back, and Attendance Analytics are now being recorded correctly.
Nov 2, 2026 at 4:20 PM UTC
Identified
Description:
We are investigating an issue affecting Attendance Analytics, where attendance data may not be correctly recorded, processed, or displayed for live attendees.
As a potential consequence, post-event emails targeting attendees may also be affected, as they rely on accurate attendance information to identify participants who actually attended the event.
The issue was traced to a recent component upgrade, which will be rolled back to restore the expected behavior.
We are investigating an issue affecting Attendance Analytics, where attendance data may not be correctly recorded, processed, or displayed for live attendees.
As a potential consequence, post-event emails targeting attendees may also be affected, as they rely on accurate attendance information to identify participants who actually attended the event.
The issue was traced to a recent component upgrade, which will be rolled back to restore the expected behavior.
Nov 2, 2026 at 4:04 PM UTC
Investigating
We are currently investigating this issue.
Nov 2, 2026 at 4:03 PM UTC
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