Current answer
Litify experienced a critical incident: Docrio Calendar Sync Issue. ServiceAlert observed recovery on Sep 10, 2026.
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Incident Lifecycle
Affected Components
Docrio Calendar Sync
Incident Timeline
Monitoring
Litify has put a fix in place, and the queue/backlog of events is steadily decreasing. We are continuing to monitor the rate of backlog decline. Please note that all events that were not synced should sync as the backlog decreases. We will provide another update as we have more information.
Sep 10, 2026 at 3:52 PM UTC
Identified
The Docrio Calendar Sync issue is still ongoing. We have identified the cause, but additional investigation is required. We will continue to provide updates as soon as we have them.
Sep 10, 2026 at 2:06 PM UTC
Investigating
We have received multiple reports of Docrio Calendar Sync issues where Litify events are not appearing in Outlook. Our Product & Engineering team is actively investigating. We will provide an update as soon as we have it.
Sep 9, 2026 at 9:13 PM UTC
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