Visa Recon Delay
Incident Lifecycle
Affected Components
API
Incident Timeline
Monitoring
We are continuing to monitor for any further issues.
Aug 23, 2026 at 3:05 AM UTC
Monitoring
- We've added all missing records to the Settlement API
- The settlement API is still not complete because it is missing transaction tokens and event tokens because we have not yet received all clearings from Visa
- The total amounts on the summary endpoint are correct and complete.
- We'll add the missing data when its available
- The settlement API is still not complete because it is missing transaction tokens and event tokens because we have not yet received all clearings from Visa
- The total amounts on the summary endpoint are correct and complete.
- We'll add the missing data when its available
Aug 23, 2026 at 3:04 AM UTC
Identified
A Visa network issue has delayed reconciliation.
- Settlement API data will be delayed
- The issue is caused by the network
- Customers who need settlement totals should use the network totals endpoint
- Settlement API data will be delayed
- The issue is caused by the network
- Customers who need settlement totals should use the network totals endpoint
Aug 22, 2026 at 7:31 PM UTC
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