PAB sending a Non-Delivery Report after an Email is Reported (US Only)
Incident Lifecycle
Affected Components
Phish Alert Button
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Aug 18, 2026 at 3:26 PM UTC
Investigating
We are investigating an issue causing a Non-Delivery Report (NDR) to be returned when a message is reported via the Phish Alert Button and "Send Us a Copy" is enabled in Account Settings
Aug 18, 2026 at 2:29 PM UTC
Was your business affected by this KnowBe4 outage?
Follow KnowBe4 and route available status alerts to email or a team channel.