Current answer
Klarna experienced a minor incident: Email sign-in degradation. ServiceAlert observed recovery on Nov 13, 2026.
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Incident Lifecycle
Affected Components
Europe
North America
Asia Pacific
Incident Timeline
Monitoring
We continue to experience delays in delivering email verification codes to Microsoft email addresses. Some customers may be unable to complete sign-in or sign-up when email verification is required.
Microsoft is continuing work to restore its service. Thank you for your patience.
Microsoft is continuing work to restore its service. Thank you for your patience.
Nov 13, 2026 at 8:30 AM UTC
Investigating
We are currently experiencing issues with email verification codes for Microsoft email addresses, including Outlook, Hotmail and Live, when signing in to the Klarna App. Microsoft is working to restore the service as soon as possible. Thank you for your patience.
Nov 12, 2026 at 10:28 PM UTC
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