Current answer
Klarna experienced a minor incident: Payments in the App degradation. ServiceAlert observed recovery on Sep 18, 2026.
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Incident Lifecycle
Affected Components
Europe
North America
Incident Timeline
Monitoring
This issue seems to have been resolved for both US and EU. We are monitoring this closely.
Sep 18, 2026 at 6:16 AM UTC
Identified
We are seeing improvements in US - we are monitoring the situation closely.
Sep 18, 2026 at 5:32 AM UTC
Identified
We are continuing investigating the issue.
Sep 18, 2026 at 4:56 AM UTC
Identified
The issue has remerged in the US, we are continuing to investigate the issue. Thank you for your patience.
Sep 18, 2026 at 1:45 AM UTC
Identified
The issue has been identified and we see improvements in US, still investigating the issues in EU.
Sep 18, 2026 at 1:24 AM UTC
Investigating
We are continuing to investigate this issue.
Sep 18, 2026 at 1:19 AM UTC
Investigating
We are currently experiencing a degradation to payments in the Klarna App in US and EU. We are working to restore the service as soon as possible. Thank you for your patience.
Sep 18, 2026 at 12:44 AM UTC
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