Some Khoros Community instances are down with error 500
Incident Lifecycle
Incident Timeline
Monitoring
We continue to observe stable performance across Khoros Community instances following the deployed fix. Monitoring will remain in place to ensure continued stability.
Apr 2, 2026 at 9:27 PM UTC
Monitoring
We continue to observe stable performance across Khoros Community instances following the deployed fix. Monitoring will remain in place to ensure continued stability.
Apr 2, 2026 at 2:19 PM UTC
Monitoring
A fix has been implemented for the issue affecting Khoros Community instances that were returning 500 errors. We are currently monitoring the systems to ensure stability and full recovery.
Thank you for your continued patience. We will share further updates as they become available.
Thank you for your continued patience. We will share further updates as they become available.
Apr 2, 2026 at 2:02 AM UTC
Identified
We have identified the issue affecting some Khoros Community instances resulting in 500 errors. Our engineering team is actively working on implementing a fix.
We will continue to provide updates as more information becomes available. Thank you for your patience.
We will continue to provide updates as more information becomes available. Thank you for your patience.
Apr 2, 2026 at 12:53 AM UTC
Investigating
We are currently investigating the issues with some of the Khoros Community instances being down with 500 error.
Apr 2, 2026 at 12:16 AM UTC
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