[EMEA] Analytics data not updated
Incident Lifecycle
Incident Timeline
Monitoring
The missing historical dates have now been backfilled and restored, and Community Analytics is back on its normal refresh cadence. Because Community Analytics reports in UTC and refreshes on a delay, the most recent date may still be within the normal processing window before it appears. We continue monitoring the situation.
Mar 30, 2026 at 11:58 PM UTC
Monitoring
We have completed the backfill, and the data for March 28th is expected to be completed in time. We continue to monitor the situation
Mar 29, 2026 at 1:21 PM UTC
Monitoring
We have improved the speed of backfills, and expect to catch up on the remaining backfills over the next 2 days
Mar 28, 2026 at 8:12 PM UTC
Monitoring
The backfill for the 22nd has completed, and the remaining days are in progress.
Mar 28, 2026 at 12:09 AM UTC
Monitoring
The backfill for the 20th and 21st has completed, and the 22nd is in progress.
Mar 27, 2026 at 5:01 PM UTC
Monitoring
The backfill for the 18th encountered issues and we are working on resolving this. The backfill for the 19th has completed, and the 20th is in progress.
Mar 26, 2026 at 9:18 PM UTC
Monitoring
Backfill for 17th March has been completed. The backfill for the 18th is now in progress.
Mar 25, 2026 at 12:59 PM UTC
Monitoring
Our Infrastructure team have resolved the issue, and the backfills for the 17th onwards are proceeding.
Mar 24, 2026 at 10:57 PM UTC
Monitoring
Our Infrastructure team are investigating and fixing an issue with the backfill for 17th and 18th. The backfilling efforts will resume shortly.
Mar 24, 2026 at 10:42 PM UTC
Monitoring
Backfill for 16th March has been completed. The backfill for the 17th is now in progress.
Mar 24, 2026 at 12:18 PM UTC
Monitoring
Backfill for 15th March has been completed. The backfill for the 16th is now commencing.
Mar 23, 2026 at 10:20 PM UTC
Monitoring
Backfill for 16th March is under progress. We will share another update once processing and validation have been completed.
Mar 23, 2026 at 1:48 AM UTC
Monitoring
Backfill for March 15th for the affected region is completed.
We are continuing the backfill for March 16th, and we will share another update once processing and validation have been completed
We are continuing the backfill for March 16th, and we will share another update once processing and validation have been completed
Mar 22, 2026 at 3:06 PM UTC
Monitoring
Backfill for March 15th for the affected EU data is completed.
Mar 20, 2026 at 7:58 PM UTC
Monitoring
Backfill for March 14th for the affected EU data is completed.
We are continuing the backfill for March 15th, and we will share another update once processing and validation have been completed.
We are continuing the backfill for March 15th, and we will share another update once processing and validation have been completed.
Mar 20, 2026 at 10:48 AM UTC
Monitoring
Backfill processing for the affected EU data is still in progress.
Recovery work is continuing normally, and we will share another update once processing and validation have been completed.
Recovery work is continuing normally, and we will share another update once processing and validation have been completed.
Mar 20, 2026 at 10:00 AM UTC
Monitoring
Backfill processing for the affected EU data is still in progress.
Recovery work is continuing normally, and we will share another update once processing and validation have been completed.
Recovery work is continuing normally, and we will share another update once processing and validation have been completed.
Mar 19, 2026 at 11:50 PM UTC
Monitoring
Backfill processing for the affected EU data is still in progress. Based on current progress, we expect the remaining data to be fully ingested by March 19 morning UTC, with a final confirmation to follow once validation is complete.
Mar 19, 2026 at 12:22 AM UTC
Identified
Backfilling of data is in progress for the 9th and the jobs continue to run as expected.
Mar 18, 2026 at 12:50 AM UTC
Identified
Backfill processing is currently underway.
Mar 17, 2026 at 10:34 AM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Mar 17, 2026 at 10:07 AM UTC
Identified
We have identified the analytics data population issue, and our teams applied a fix. Backfill processing is currently underway. We will share further updates as they become available.
Mar 17, 2026 at 10:07 AM UTC
Identified
We have identified the issue and are in the process of developing a fix for the same.
Mar 17, 2026 at 1:36 AM UTC
Investigating
We are continuing to investigate this issue.
Mar 16, 2026 at 10:16 AM UTC
Investigating
We are currently investigating an issue that is affecting analytics data for EMEA Communities. Data have not been populated since the 14th of March.
Our infrastructure team is working on this with Urgent priority.
Our infrastructure team is working on this with Urgent priority.
Mar 16, 2026 at 10:15 AM UTC
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