New Multi-region uptime checks and custom-domain status pages

Delays in NMS alert evaluation

Major Impact Resolved Duration: 17h 41m September 29, 2026
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Current answer

Kentik SaaS US Cluster experienced a major incident: Delays in NMS alert evaluation. ServiceAlert observed recovery on Sep 29, 2026.

Official Kentik SaaS US Cluster status page Current Kentik SaaS US Cluster status ServiceAlert observed status change:

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Incident Lifecycle

Monitoring
Affected Components
NMS

Incident Timeline

Monitoring
We began experiencing delays in NMS alert processing in the SaaS EMEA cluster at roughly 9:20 AM UTC on Monday, September 28. Queues have been processed and alert evaluation is now happening at the standard pace.
Sep 29, 2026 at 12:48 AM UTC
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