Datto SaaS Protection - Service disruption for customers hosted on pod 'usw3-saas-p0'
Incident Lifecycle
Incident Timeline
Monitoring
Backup success rates on pod 'usw3-saas-p0' remain stable at normal levels. Our R&D team is continuing to monitor.
May 12, 2026 at 8:30 PM UTC
Monitoring
Our R&D team has resolved the issue and Backup and Recovery services are functioning normally again for customers on pod 'usw3-saas-p0'. We are continuing to monitor.
May 11, 2026 at 10:46 PM UTC
Identified
Our R&D team has identified another issue affecting Backup and Recovery services for customers hosted on pod 'usw3-saas-p0' and are actively working to address it.
May 11, 2026 at 10:11 PM UTC
Monitoring
Our R&D team has implemented a fix to resolve the Backup and Recovery issues affecting customers on pod 'usw3-saas-p0' and are actively monitoring for any other issues.
May 11, 2026 at 6:50 PM UTC
Investigating
We are aware of a problem where customers hosted on pod 'usw3-saas-p0' are experiencing a disruption to Backup and Recovery services for Datto SaaS Protection.
The Kaseya R&D Team is actively Investigating.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
The Kaseya R&D Team is actively Investigating.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
May 11, 2026 at 5:39 PM UTC
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