Issues with payment provider – KaseyaOne & Kaseya Store

Vendor updated that they are currently experiencing American Express transaction failures due to maintenance activity within the American Express network, which extended beyond its planned duration.

Vendor is actively working with the American Express team to minimize the impact and prevent additional processing failures while the maintenance is underway.

Where possible, we recommend using alternative card brands for new transactions. Merchants may also retry failed American Express trans...

Our payment provider has flagged an ongoing issue that could potentially affect transaction processing. We are closely monitoring this and will post an update as soon as the situation is resolved or if any impact is detected.

Thank you for your patience.