Datto RMM - Merlot (EMEA) - Job Service Failures
Incident Lifecycle
Incident Timeline
Monitoring
A fix has been implemented, and we are currently monitoring the results.
Aug 13, 2026 at 9:52 AM UTC
Investigating
We are aware of an issue affecting the Merlot platform where Quick Jobs and Scheduled Jobs are failing to run.
The Kaseya Engineering Team is actively investigating the issue.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
The Kaseya Engineering Team is actively investigating the issue.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Aug 13, 2026 at 9:24 AM UTC
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