Datto SaaS Protection - Backup performance degradation for SharePoint/Teams services on pod 'des1-saas-p0'
Incident Lifecycle
Incident Timeline
Monitoring
Backup success rate metrics for SharePoint/Teams services on pod 'des1-saas-p0' have returned to normal. Our R&D team is continuing to monitor.
May 19, 2026 at 12:32 PM UTC
Monitoring
Our R&D team has implemented changes to address the SharePoint/Teams backup performance degradation affecting some customers on pod 'des1-saas-p0' and they are monitoring the results.
May 18, 2026 at 10:25 PM UTC
Identified
We are aware of a problem where some Datto SaaS Protection customers hosted on pod 'des1-saas-p0' may experience degraded SharePoint/Teams backup performance.
The Kaseya R&D Team has identified the issue and are actively working to resolve it.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
The Kaseya R&D Team has identified the issue and are actively working to resolve it.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
May 18, 2026 at 8:15 PM UTC
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