LDAP Directory Processing Delay
Incident Lifecycle
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Apr 2, 2026 at 5:23 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Apr 2, 2026 at 5:16 PM UTC
Investigating
We are currently investigating a delay in LDAP directory synchronizations. While updates are processing, changes to user attributes and passwords may take longer than expected to propagate.
The team is actively working to increase processing capacity and accelerate synchronizations.
The team is actively working to increase processing capacity and accelerate synchronizations.
Apr 2, 2026 at 5:08 PM UTC
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