Current answer
Ivanti Cloud experienced a major incident: NVF PRD - Connectivity Issues. ServiceAlert observed recovery on Nov 4, 2026.
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Incident Lifecycle
Affected Components
Service Manager / Asset Manager (NVF)
Incident Timeline
Identified
We have identified the cause of the connectivity issues affecting some customers and are actively implementing a fix. We are seeing service recover and will continue monitoring until the issue is fully resolved.
Nov 4, 2026 at 6:39 PM UTC
Investigating
We are investigating reports of connectivity issues affecting customers hosted in the NVF landscape. Some customers may be unable to access their Ivanti Neurons for ITSM environment due to DNS resolution issues or other related errors.
Our teams are actively investigating the issue and we will provide additional updates as more information becomes available.
Our teams are actively investigating the issue and we will provide additional updates as more information becomes available.
Nov 4, 2026 at 5:49 PM UTC
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