Current answer
Ivanti Cloud experienced a major incident: FFZ PRD Landscape - Intermittent Connection Issues. ServiceAlert observed recovery on Sep 23, 2026.
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Incident Lifecycle
Affected Components
Service Manager / Asset Manager (FFZ)
Incident Timeline
Monitoring
A fix has been applied and the intermittent connection issues affecting a small subset of customers on the FFZ PRD landscape appear to be resolved. We will continue to monitor the landscape to ensure stability. A root cause analysis (RCA) will follow.
Sep 23, 2026 at 8:31 AM UTC
Investigating
We are continuing to investigate the intermittent connection issues affecting access to the FFZ PRD landscape. At this time, the issue appears to be impacting a small subset of customers and may not be landscape-wide. Our teams are actively investigating and will provide further updates as more information becomes available.
Sep 23, 2026 at 7:58 AM UTC
Investigating
We are receiving reports of intermittent connection issues affecting customers accessing the FFZ PRD landscape. Our teams are actively investigating the issue and will provide further updates as soon as more information becomes available.
Sep 23, 2026 at 6:58 AM UTC
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