Current answer
Ivanti Cloud experienced a critical incident: IAZ PRD - Tenants are not accessible. ServiceAlert observed recovery on Sep 21, 2026.
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Incident Lifecycle
Affected Components
Service Manager / Asset Manager (IAZ)
Incident Timeline
Monitoring
The identified fix has been applied and initial indicators show service recovery. We are monitoring results and customer activity to confirm the issue is fully resolved.
Sep 21, 2026 at 3:33 PM UTC
Identified
We have identified the cause of the issue and are actively implementing a fix. Our teams continue to work toward full service restoration and will share additional updates as they become available.
Sep 21, 2026 at 3:09 PM UTC
Investigating
Tenants are temporarily not accessible or are encountering errors when using the application. We are actively investigating this and will provide an update once we have more information.
Sep 21, 2026 at 2:46 PM UTC
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