Current answer
itslearning experienced a minor incident: Email Delivery issues to Microsoft recipients. ServiceAlert observed recovery on Sep 4, 2026.
Looking for an update now? Check the current status, or follow itslearning for future changes.
Incident Lifecycle
Affected Components
itslearning
Incident Timeline
Monitoring
We continue to follow up the email delivery delays affecting some customers.
Sep 4, 2026 at 12:39 PM UTC
Monitoring
We are continuing to monitor this issue and will provide updates as more information becomes available from Microsoft.
Sep 4, 2026 at 11:10 AM UTC
Monitoring
We are aware that some customers may experience delays when sending and receiving emails to and from Microsoft recipients. This is due to a delivery issue on Microsoft's end, specifically Exchange Online Protection throttling and server busy errors. This is not an issue on our platform.
This issue affects the receipt of authentication codes, among other things.
We are actively monitoring the situation and will provide updates as more information becomes available.
This issue affects the receipt of authentication codes, among other things.
We are actively monitoring the situation and will provide updates as more information becomes available.
Sep 4, 2026 at 11:06 AM UTC
Was your business affected by this itslearning outage?
Follow itslearning and route available status alerts to email or a team channel.