New Multi-region uptime checks and custom-domain status pages

Monitoring API Latency and Error Issues

None Impact Resolved Duration: 98d 19h 22m May 13, 2026

Incident Lifecycle

Investigating

Incident Timeline

Investigating
We are currently investigating elevated latencies and error rates with our Monitoring API. Our team is actively working to resolve the issue and we apologise for any inconvenience caused.

Existing customer clusters are unaffected. The Management Console and Cluster Management API are still operational.

We will provide updates as soon as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclust...
May 13, 2026 at 6:47 AM UTC
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