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Infobip

Multiple locations: WhatsApp template management service degradation

Minor Impact Identified Ongoing May 22, 2026

Incident Lifecycle

Investigating Identified Identified

Incident Timeline

Identified
Our dedicated team is still working to resolve the issue.
May 22, 2026 at 11:29 AM UTC
Identified
The issue has been identified and a fix is being implemented.
May 22, 2026 at 10:43 AM UTC
Investigating
We are currently experiencing issues with our WhatsApp template management service. You may experience issues with updating, fetching, or creating WhatsApp templates over the HTTP API and customer portal. Our dedicated team is currently working on this and more updates will follow.
May 22, 2026 at 10:06 AM UTC
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