Multiple Locations - Customer Portal Top-up Service Degradation
Incident Lifecycle
Incident Timeline
Identified
The issue has been identified and a fix is being implemented.
May 18, 2026 at 12:17 PM UTC
Investigating
We are currently experiencing issues with Add Funds page over our Customer Portal. You may experience difficulties with adding funds to your accounts. The issue is being investigated and more updates will follow shortly.
May 18, 2026 at 12:06 PM UTC
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