[INC-1104]Imperva Management Portal Configuration Changes Issue
Incident Lifecycle
Incident Timeline
Monitoring
Technical teams have completed the necessary remediation, and configuration propagation through the Imperva Management Portal has returned to normal operating levels. The teams will continue to closely monitor the system to ensure ongoing stability. Further updates will be provided as they become available.
Aug 13, 2026 at 5:40 AM UTC
Identified
Our technical teams continue to actively investigate the configuration publishing issue. Remediation and validation activities are ongoing, and the team is working to restore normal publishing operations while closely monitoring the service.
Customer sites remain protected. We will continue to provide updates as more information becomes available.
Customer sites remain protected. We will continue to provide updates as more information becomes available.
Aug 13, 2026 at 3:45 AM UTC
Identified
Our technical teams continue to actively work on the configuration publishing issue. Remediation is progressing in a controlled manner, with the team working to restore the processing of affected configurations.
We are closely monitoring the service and validating the recovery as remediation activities continue. Customer sites remain protected. We will provide further updates as more information becomes available.
We are closely monitoring the service and validating the recovery as remediation activities continue. Customer sites remain protected. We will provide further updates as more information becomes available.
Aug 13, 2026 at 2:41 AM UTC
Identified
Our technical teams remain actively engaged in addressing the configuration publishing issue. Remediation activities are ongoing, and we continue to closely monitor the service to ensure a stable and sustained recovery.
Customer sites remain protected. We will continue to provide updates as further information becomes available.
Customer sites remain protected. We will continue to provide updates as further information becomes available.
Aug 13, 2026 at 1:31 AM UTC
Identified
Our technical teams continue to actively work on the issue affecting configuration publishing. Remediation efforts are underway, and we are closely monitoring the service to ensure a stable recovery.
Customer sites remain protected. We will provide further updates as more information becomes available.
Customer sites remain protected. We will provide further updates as more information becomes available.
Aug 13, 2026 at 12:14 AM UTC
Identified
Our technical teams are actively engaged and working to remediate the issue. We are continuing to monitor the affected services closely and will provide further updates as more information becomes available. Customer sites remain protected.
Aug 12, 2026 at 11:30 PM UTC
Identified
During our ongoing monitoring, we observed another instance of delayed configuration publishing. The technical team is actively investigating and working on remediation. Customer sites remain protected, and we continue to closely monitor the service.
Aug 12, 2026 at 10:37 PM UTC
Monitoring
The technical team has applied a fix to address the issue, and the Publisher has returned to normal operation. Configuration changes are now being processed as expected, and the service has returned to a stable state. The team continues to monitor the system to ensure ongoing stability.
Aug 12, 2026 at 9:03 PM UTC
Identified
Technical teams have identified the underlying issue and are actively working on a fix to restore normal configuration publishing.
The next update will be provided no later than 21:00 UTC.
The next update will be provided no later than 21:00 UTC.
Aug 12, 2026 at 8:31 PM UTC
Investigating
We have discovered a service degradation, affecting Imperva Management Portal. Recent configuration changes are being propagated with a delay. Customer sites are still fully protected at this time. Technical teams are investigating. Further updates to follow.
Aug 12, 2026 at 7:59 PM UTC
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