Current answer
imgix experienced a major incident: Increased errors for new render requests. ServiceAlert observed recovery on Sep 1, 2026.
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Incident Lifecycle
Affected Components
Rendering Infrastructure
Incident Timeline
Monitoring
Error rates have returned to normal levels.
We are continuing to monitor the situation while awaiting an update from Google Cloud.
We are continuing to monitor the situation while awaiting an update from Google Cloud.
Sep 1, 2026 at 4:07 PM UTC
Identified
We have identified a correlation with an ongoing Google Cloud incident, which reports elevated packet loss and errors for multiple services.
We will continue to monitor error rates and provide further updates as Google Cloud shares more information.
We will continue to monitor error rates and provide further updates as Google Cloud shares more information.
Sep 1, 2026 at 3:35 PM UTC
Identified
We've identified an increase in errors for new rendering requests due to an ongoing incident with an upstream provider.
Sep 1, 2026 at 3:30 PM UTC
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