Current answer
imgix experienced a major incident: Increased errors for new render requests. ServiceAlert observed recovery on Sep 1, 2026.
Looking for an update now? Check the current status, or follow imgix for future changes.
Incident Lifecycle
Affected Components
Rendering Infrastructure
Incident Timeline
Monitoring
Error rates are back to normal.
We will continue to monitor the service.
We will continue to monitor the service.
Sep 1, 2026 at 6:31 PM UTC
Identified
We are observing improved error rates across the service.
We will continue to monitor the situation.
We will continue to monitor the situation.
Sep 1, 2026 at 6:06 PM UTC
Identified
We are pushing out changes to redirect traffic and are seeing improved error rates across the service.
We will continue to make updates and monitor the situation.
We will continue to make updates and monitor the situation.
Sep 1, 2026 at 5:15 PM UTC
Identified
We are continuing to monitor error rates while investigating potential failover options for this incident.
Sep 1, 2026 at 5:05 PM UTC
Identified
We have identified a correlation with an ongoing Google Cloud incident, which reports elevated packet loss and errors for multiple services.
We will continue to monitor error rates and provide further updates as Google Cloud shares more information.
We will continue to monitor error rates and provide further updates as Google Cloud shares more information.
Sep 1, 2026 at 4:36 PM UTC
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