New Multi-region uptime checks and custom-domain status pages

IL On Demand - Degraded Performance due to Salesforce

Major Impact Resolved Duration: 1h 17m September 16, 2026
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Current answer

Imagine Learning experienced a major incident: IL On Demand - Degraded Performance due to Salesforce. ServiceAlert observed recovery on Sep 16, 2026.

Official Imagine Learning status page Current Imagine Learning status ServiceAlert observed status change:

Looking for an update now? Check the current status, or follow Imagine Learning for future changes.

Incident Lifecycle

Identified Monitoring Monitoring
Affected Components
Professional Learning Self Service Product Allocation Self Service

Incident Timeline

Monitoring
Salesforce has restored service, and we are actively monitoring to ensure no further issues.

Thank you for your patience.
Sep 16, 2026 at 1:06 PM UTC
Monitoring
Salesforce has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.
Sep 16, 2026 at 12:52 PM UTC
Identified
We are currently experiencing intermittent performance degradation resulting from an incident on Salesforce's platform. Salesforce's technical team has been notified and is actively investigating the issue to implement a resolution.

Please note that this disruption may also affect educators access to ILOD-related features and functionality that depend on Salesforce services.

We apologize for the inconvenience and will provide an update soon.
Sep 16, 2026 at 12:12 PM UTC
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