New Multi-region uptime checks and custom-domain status pages

Application Issue Impacting Some Customers

Major Impact Resolved Duration: 8h 10m September 3, 2026
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Current answer

iClassPro experienced a major incident: Application Issue Impacting Some Customers. ServiceAlert observed recovery on Sep 3, 2026.

Official iClassPro status page Current iClassPro status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Identified Monitoring
Affected Components
iClassPro Application Customer Portal Staff Portal Mobile Application

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Sep 3, 2026 at 12:18 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Sep 3, 2026 at 7:30 AM UTC
Investigating
We are currently investigating an issue that is impacting the application. Please accept our apologies for the interruption, we are working to restore access as quickly as possible.
Sep 3, 2026 at 6:40 AM UTC
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