New Multi-region uptime checks and custom-domain status pages

Service Instability

Critical Impact Resolved Duration: 1h September 3, 2026
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Current answer

Housecall Pro experienced a critical incident: Service Instability. ServiceAlert observed recovery on Sep 3, 2026.

Official Housecall Pro status page Current Housecall Pro status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating Identified Monitoring Monitoring
Affected Components
Pro web Text notifications Email notifications iOS Mobile App Android mobile app

Incident Timeline

Monitoring
We're seeing early signs of recovery from the cloud provider. We'll continue to monitor full service restoration.
Sep 3, 2026 at 10:29 PM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Sep 3, 2026 at 10:26 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Sep 3, 2026 at 10:21 PM UTC
Investigating
We are continuing to investigate this issue.
Sep 3, 2026 at 10:07 PM UTC
Investigating
We are experiencing infrastructure instability affecting multiple services across our website. Users may encounter intermittent errors, slower response times, or temporary service disruptions. We are actively investigating and working to restore normal service.
We’ll provide additional updates as more information becomes available.
Sep 3, 2026 at 9:44 PM UTC
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