Tokenized Transaction Issues
Incident Lifecycle
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Aug 5, 2026 at 7:17 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Aug 5, 2026 at 7:13 PM UTC
Investigating
We are currently experiencing delays processing tokenized payments. As a result, some data on your Emergepay transactions may not process. Our team is actively working to resolve the issue, and anticipates the fix by 1:30 PM MT. We appreciate your patience.
If you have questions, please contact our support team at support@gravitypayments.com or call tel:8667014700"
If you have questions, please contact our support team at support@gravitypayments.com or call tel:8667014700"
Aug 5, 2026 at 7:13 PM UTC
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