Current answer
Grafana Cloud experienced a minor incident: Issues with Geomap Tiles. ServiceAlert observed recovery on Sep 8, 2026.
Official Grafana Cloud status page Current Grafana Cloud status
ServiceAlert observed status change:
Looking for an update now? Check the current status, or follow Grafana Cloud for future changes.
Incident Lifecycle
Affected Components
AWS Australia - prod-ap-southeast-2
AWS Brazil - prod-sa-east-1
AWS Canada - prod-ca-east-0
AWS Germany - prod-eu-west-2
AWS Germany - prod-eu-west-4
AWS India - prod-ap-south-1
AWS Japan - prod-ap-northeast-0
AWS UAE - prod-me-central-1
AWS Singapore - prod-ap-southeast-1
AWS Sweden - prod-eu-north-0
AWS US East - prod-us-east-0
AWS US East - prod-us-east-2
AWS US West - prod-us-west-0
AWS Australia - prod-au-southeast-1
AWS UK - prod-gb-south-1
AWS Ireland - prod-eu-west-6
Azure US Central - us-central2
AWS Switzerland - prod-eu-central-0
Azure Netherlands - prod-eu-west-3
GCP Australia - prod-au-southeast-0
GCP Belgium - prod-eu-west-0
GCP Brazil - prod-sa-east-0
GCP India - prod-ap-south-0
GCP Singapore - prod-ap-southeast-0
GCP UK - prod-gb-south-0
GCP US Central - prod-us-central-0
GCP US Central - prod-us-central-3
GCP US Central - prod-us-central-4
GCP US East - prod-us-east-1
play.grafana.org
Federal Cloud - AWS US Gov West
GCP Saudi Arabia - prod-me-central-0
AWS US East - prod-us-east-3
Incident Timeline
Identified
Some geomap tiles are displaying the “api key required". The issue has been identified, and our team is working on a fix.
As a workaround, you can open the Geomap panel, navigate to the Map layers section, and change the Basemap layer from CARTO, or "Default base layer," to OpenStreetMap. The watermark should disappear immediately.
Alternatively, if you would prefer to retain a dark-styled map similar to the current CARTO appearance, you can select MapLibre as the basemap and configure th...
As a workaround, you can open the Geomap panel, navigate to the Map layers section, and change the Basemap layer from CARTO, or "Default base layer," to OpenStreetMap. The watermark should disappear immediately.
Alternatively, if you would prefer to retain a dark-styled map similar to the current CARTO appearance, you can select MapLibre as the basemap and configure th...
Sep 8, 2026 at 6:05 PM UTC
Was your business affected by this Grafana Cloud outage?
Follow Grafana Cloud and route available status alerts to email or a team channel.