New Multi-region uptime checks and custom-domain status pages

High Latency in prod-ap-south-1

Major Impact Resolved Duration: 3h 17m September 3, 2026
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Current answer

Grafana Cloud experienced a major incident: High Latency in prod-ap-south-1. ServiceAlert observed recovery on Sep 3, 2026.

Official Grafana Cloud status page Current Grafana Cloud status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Monitoring
Affected Components
AWS India - prod-ap-south-1 AWS India - prod-ap-south-1 AWS India - prod-ap-south-1: Ingestion AWS India - prod-ap-south-1: Ingestion

Incident Timeline

Monitoring
A fix has been applied and we are seeing signs of recovery. We will continue to monitor the recovery.
Sep 3, 2026 at 11:37 AM UTC
Investigating
We are currently investigating an issue impacting deployments in prod-ap-south-1. Impacted customers may be experiencing increased latency and issues with ingestion.
Sep 3, 2026 at 9:32 AM UTC
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