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Kubernetes Observability Billing & Usage Incorrect

Minor Impact Resolved Duration: 16h 42m September 22, 2026
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Current answer

Grafana Cloud experienced a minor incident: Kubernetes Observability Billing & Usage Incorrect. ServiceAlert observed recovery on Sep 23, 2026.

Official Grafana Cloud status page Current Grafana Cloud status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Monitoring
Affected Components
Cost Management and Billing

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Sep 22, 2026 at 11:10 PM UTC
Investigating
Some customers may see a sudden spike in reported Kubernetes Observability usage even if they haven't activated the product. We are investigating the root cause, and will ensure the amount is corrected before any usage is invoiced.
Sep 22, 2026 at 9:27 PM UTC
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