Investigating elevated database load in AWS Germany
View the provider incident record →Current answer
Grafana Cloud experienced a minor incident: Investigating elevated database load in AWS Germany. ServiceAlert observed recovery on Sep 9, 2026.
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Incident Lifecycle
Affected Components
AWS Germany - prod-eu-west-4
Incident Timeline
Monitoring
A fix has been implemented and we have been seeing recovery to the affected region. We will continue to monitor.
Sep 9, 2026 at 12:44 PM UTC
Investigating
We are investigating elevated database load affecting infrastructure supporting a subset of Grafana Cloud instances in the AWS Germany region (prod-eu-west-4).
Affected users may experience slow responses when accessing Grafana. We will provide an update as more information becomes available.
Affected users may experience slow responses when accessing Grafana. We will provide an update as more information becomes available.
Sep 9, 2026 at 11:27 AM UTC
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