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[office365] [gmail] delays in sending and receiving messages for customers in [us-west-1], [us-west-2], and [eu-west-1]

Minor Impact Resolved Duration: 4h 26m September 23, 2026
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Current answer

Front experienced a minor incident: [office365] [gmail] delays in sending and receiving messages for customers in [us-west-1], [us-west-2], and [eu-west-1]. ServiceAlert observed recovery on Sep 23, 2026.

Official Front status page Current Front status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating Monitoring
Affected Components
Gmail O365

Incident Timeline

Monitoring
We have deployed a fix and delivery times are returning to normal. Some channels are still catching up on a backlog of messages. We are continuing to monitor the health of our systems.
Sep 23, 2026 at 12:47 PM UTC
Investigating
We are continuing to investigate the issue.
Sep 23, 2026 at 11:34 AM UTC
Investigating
We are experiencing delays in processing Office 365 and Gmail messages. Both sending and receiving are impacted. We are investigating.
Sep 23, 2026 at 10:38 AM UTC
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