[office365] Delays in sending and receiving messages for some customers in [us-west-1] and [us-west-2]
View the provider incident record →Current answer
Front experienced a minor incident: [office365] Delays in sending and receiving messages for some customers in [us-west-1] and [us-west-2]. ServiceAlert observed recovery on Sep 14, 2026.
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Incident Lifecycle
Affected Components
O365
Incident Timeline
Monitoring
We are seeing error rates return to normal. We are continuing to monitor the health of our systems.
Sep 14, 2026 at 10:13 AM UTC
Investigating
We have established that channel sync error rate is <1%, but remains above our expected baseline rate. We are continuing to investigate.
Sep 14, 2026 at 9:39 AM UTC
Investigating
We are continuing to investigate this issue.
Sep 14, 2026 at 9:00 AM UTC
Investigating
We're observing some Office 365 channels experience delays in sending and receiving messages. We're currently investigating.
Sep 14, 2026 at 8:20 AM UTC
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