Flexera One - IT Asset Management - APAC - Service Unavailable
View the provider incident record →Current answer
Flexera System Status Dashboard experienced a critical incident: Flexera One - IT Asset Management - APAC - Service Unavailable. ServiceAlert observed recovery on Sep 8, 2026.
Official Flexera System Status Dashboard status page Current Flexera System Status Dashboard status
ServiceAlert observed status change:
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Incident Lifecycle
Affected Components
IT Asset Management - APAC Beacon Communication
IT Asset Management - APAC Inventory Upload
IT Asset Management - APAC Login Page
IT Asset Management - APAC Batch Processing System
IT Asset Management - APAC Business Reporting
Incident Timeline
Monitoring
The upgrade to version 2026R1.3 has been successfully completed. Our technical teams are now performing post-deployment validation activities to verify service availability, functionality, and overall platform stability . We are closely monitoring the environment as these validation checks are completed and will provide a further update once validation has concluded.
Sep 8, 2026 at 8:01 PM UTC
Identified
The issue has been identified and a fix has been implemented. The upgrade process has resumed and is currently progressing through the remaining deployment activities. Our technical teams are closely monitoring the environment to ensure the upgrade completes successfully and service availability is restored. Further updates will be provided as significant progress is made.
Sep 8, 2026 at 7:44 PM UTC
Investigating
Incident Description: We are investigating an issue affecting Flexera One IT Asset Management in the APAC region. During a scheduled upgrade to version 2026R1.3 in the Australian Production environment, an issue was encountered that prevented the maintenance activity from being completed within the planned maintenance window. As a result, customers may be unable to access Flexera One IT Asset Management services in the APAC region.
Priority: P1
Restoration Activity: Our technical teams are...
Priority: P1
Restoration Activity: Our technical teams are...
Sep 8, 2026 at 6:46 PM UTC
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