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Dashboard

Flexera System Status Dashboard Outage History

Uptime record, past incidents, and downtime history for Flexera System Status Dashboard.

Checking current status...
25.5% uptime over 47 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 28May 13

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 30.8% 13 9
April 2026 20% 30 24
March 2026 50% 4 2

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 47 Days)

Mar 28 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
Flexera One- IT Visibility- US Prod - Degraded performance
major

Started: May 11, 3:31 AM

monitoring
Backlog processing continues, and the platform remains stable. The system is keeping up with incoming data while previously delayed inventory data is being processed in a controlled manner to ensure overall service stability. We will continue to monitor progress and provide additional updates as recovery continues.
May 13, 12:45 AM
monitoring
Backlog processing remains in progress, and the platform continues to operate in a stable state. Recovery activities are being carefully managed to ensure delayed inventory data is processed safely while maintaining overall service stability. We will continue to monitor progress and provide additional updates as recovery continues.
May 12, 2:39 PM
monitoring
Backlog processing continues to make steady progress following the previously deployed fix. The platform remains stable, and recovery activities are being carefully managed to ensure delayed inventory data is processed safely without impacting downstream services. Customers may continue to experience delays in updated inventory data appearing during this recovery period. We will continue to monitor progress and provide further updates as appropriate.
May 11, 4:58 PM
monitoring
Our technical teams continue to work through the backlog recovery process. Recovery activities are being carried out cautiously to avoid overwhelming downstream services and to ensure platform stability throughout the restoration process.
May 11, 11:16 AM
monitoring
Our technical teams have successfully designed and implemented a fix. Services are now operating normally, and backlog processing is underway for the data accumulated during the incident.
May 11, 5:06 AM
investigating
Incident Description: We are investigating an issue impacting IT Visibility (ITV) services in the US Production environment. Affected customers may experience delays in normalized inventory updates appearing in ITV . Priority: P2 Restoration Activity: Our technical teams have identified that a backend service is experiencing elevated request throttling from an upstream cloud provider dependency, resulting in delayed inventory processing. Teams are actively investigating the issue and workin...
May 11, 3:31 AM
Flexera One – NAM – Intermittent Service Degradation
minor

Started: May 8, 10:44 PM

monitoring
Our technical teams are actively investigating and validating the affected areas while continuing to monitor overall service behavior. Initial findings suggest the issue may have been influenced by a service provider disruption, which has now been resolved. We are continuing to assess any residual impact and closely monitoring the platform to ensure stability. Further updates will be provided as more information becomes available.
May 9, 8:29 AM
investigating
Incident Description: We are investigating a service degradation affecting Flexera One customers in the NAM region. Customers may experience intermittent errors, delayed page loading, or pages remaining in a loading state when accessing certain areas of the application, including Cloud Cost Optimization functionality and Administration > Shared Settings. Some Cloud Cost Optimization customers may also experience delays in cost data processing. Priority: P2 Restoration Activity: Our technica...
May 8, 10:44 PM
Flexera- Spot- US east- 1- Service Degradation (Instance Launch Failures)
major

Started: May 8, 3:00 AM

monitoring
Our technical teams have completed internal stabilization actions to address the earlier service impact, and Spot services have remained stable for the last several hours. We have not observed any recurrence of customer-facing impact, and instance provisioning behavior continues to operate as expected. We are continuing to monitor the environment and our service provider’s updates closely. The incident will remain in monitoring for the next few hours, with closure to follow once this addit...
May 8, 7:39 PM
monitoring
Some customers may experience residual issues following the recent fix. Our technical teams are actively working to address these and ensure full service stability. We will provide further updates as more information becomes available.
May 8, 8:25 AM
monitoring
Our teams have implemented mitigation measures to address the impact from the external service disruption, and services have now been restored. We are actively monitoring the platform to ensure continued stability and will provide further updates as more information becomes available.
May 8, 6:11 AM
identified
Incident Description: We are currently investigating multiple issues impacting SPOT services.Customers may experience difficulties launching instances in the affected region, resulting in degraded provisioning capabilities. Initial findings indicate that the issue is related to an ongoing disruption within our cloud service provider, specifically in the us-east-1 region. As a result, customers may face difficulties launching instances, resulting in degraded service performance. Priority: P2 ...
May 8, 3:00 AM
Flexera One IT Asset Management – NAM – Beacon Connectivity Issues
major

Started: May 7, 4:48 PM

identified
Our technical teams have identified the issue as a routing/configuration problem affecting Beacon communication following recent maintenance activity in the North America environment. This is preventing Beacon from successfully completing upload and download requests. Teams are working on the required configuration update to restore Beacon connectivity. We will provide another update as restoration work continues.
May 7, 6:07 PM
investigating
Incident Description: We are currently investigating an issue affecting Beacon connectivity in the Flexera One IT Asset Management application in the North America region. Customers using Beacon may experience connectivity errors when attempting to upload inventory data or download Beacon-related updates. Priority: P2 Restoration Activity: Our technical teams are actively investigating the issue and working to restore normal Beacon upload and download functionality. We will provide updates ...
May 7, 4:49 PM
April 2026
Flexera One - IT Asset Management - NA - Reconciliation Processing Delays
major

Started: Apr 28, 3:31 PM

investigating
Incident Description: We are currently investigating an issue affecting reconciliation processing for Flexera One IT Asset Management in the NA region. While the application remains accessible, affected customers may experience delays in reconciliation completion and related processing activities. Priority: P2 Restoration Activity: Our technical teams are actively engaged and are investigating the cause of the reconciliation processing delays. We are reviewing the affected processing compon...
Apr 28, 3:31 PM
Snow Software - Australia - Specific pages not loading
major

Started: Apr 21, 9:01 AM

investigating
Incident Description: We are currently experiencing an issue affecting SAM Core on Snow Software in the Australia region. Affected users may encounter errors or experience difficulties when attempting to load certain pages within the application. Priority: P2 Restoration Activity: Our technical teams are actively investigating the issue. Initial analysis indicates a potential problem within the messaging system that may be contributing to the observed behavior. Further updates will be provi...
Apr 21, 9:01 AM
Flexera One – IT Asset Management – EU – Inventory Uploads Failures
major

Started: Apr 8, 11:07 AM

investigating
Incident Description: We are investigating an issue impacting inventory data uploads for IT Asset Management (ITAM) in the EU region. Affected customers may experience upload failures and related error messages. Priority: P2 Restoration Activity: Our technical teams are actively investigating the cause and working to restore normal upload processing. We are monitoring the environment closely and will continue to share updates as progress is made toward full restoration.
Apr 8, 11:07 AM
CloudCheckr – All Regions – Inventory and Cost Collection Delays
major

Started: Apr 2, 8:50 PM

monitoring
Fix deployment has been successfully completed across all regions, and our teams are actively monitoring the services to ensure continued stability and expected performance.
Apr 7, 5:42 AM
identified
Our technical teams continue to work on the issue affecting CloudCheckr inventory and cost collection across all regions. A product-side mitigation is now being deployed across CloudCheckr regions to help address the ongoing impact on collection workflows when communication with the affected external region fails. Testing is being finalized, and deployments are in progress across CloudCheckr regions. We will continue to provide updates as more information becomes available.
Apr 6, 6:04 PM
identified
Our technical teams continue to monitor the issue affecting CloudCheckr inventory and cost collection across all regions and are assessing the potential for broader impact over the next couple of days as billing-related processing activity increases. We will continue to provide updates as more information becomes available.
Apr 3, 12:12 AM
investigating
Incident Description: We have identified an issue affecting CloudCheckr inventory and cost collection across all regions. As a result, some customers may experience delays in inventory and cost data collection. Priority: P2 Restoration Activity: The disruption has been linked to service issues affecting our service provider. Our technical teams are monitoring the situation closely, assessing any downstream impact, and will provide further updates as more information becomes available.
Apr 2, 8:50 PM
Flexera One - NAM - UI Access Disruption
critical

Started: Apr 2, 8:02 PM

identified
Incident Description: We are currently investigating an issue affecting access to the Flexera One UI in the NAM region. Customers may be unable to access the UI at this time. Our technical teams are actively investigating and working to restore access. Priority: P1 Restoration Activity: Technical teams are engaged and actively implementing mitigation steps to restore access in the NAM region. We will continue to provide updates as more information becomes available.
Apr 2, 8:02 PM
March 2026
Flexera One – IT Visibility – All Regions – Third-Party Inventory Import Processing Disruption
major

Started: Mar 31, 10:12 PM

identified
Our technical teams have completed further validation and confirmed that newly submitted data is now flowing as expected for the affected processing path. Based on this validation, retroactive replay of previously missed messages is not required. Recovery efforts are now focused on confirming full restoration of the remaining impact, and some customers may continue to experience temporary delays until that validation is complete.
Apr 3, 6:08 PM
identified
Our technical teams are continuing to validate the replay approach required for reingestion of previously missed messages. Newly submitted inventory packages are processing as expected, and recovery efforts for missed messages remain actively in progress.
Apr 3, 12:34 PM
identified
Our technical teams have completed generation of the retroactive messages needed for recovery and are now validating the replay approach before reingestion begins. This work is being carried out carefully to minimize excessive downstream strain during recovery. Newly submitted inventory packages continue to process as expected, while recovery for missed messages remains in progress.
Apr 2, 4:30 PM
identified
Our technical teams continue recovery efforts following the hotfix, and newly submitted inventory packages are progressing through processing as expected. Recovery work is currently focused on addressing missed messages from the affected period and validating the backfill approach for those items. As this work continues, some customers may still experience delays in processing.
Apr 1, 4:15 PM
identified
Backlog processing continues to progress at a steady rate following the hotfix implementation. Our teams are actively monitoring the recovery to ensure complete resolution and system stability.
Apr 1, 6:58 AM
identified
Our technical teams have identified the root cause and implemented a hotfix to restore normal data notification flow across the affected regions. Recovery activity is now focused on replaying missed notifications generated during the affected period. As this work continues, some customers may still experience residual delays and timeouts while backlog processing completes.
Mar 31, 10:39 PM
identified
Incident Description: We are currently investigating an issue affecting third-party inventory imports in Flexera One IT Visibility across all regions. As a result, some customers may experience delays in inventory processing and timeouts during imports. Priority: P2 Restoration Activity: Our technical teams have identified the issue and are actively implementing mitigation steps to restore normal processing. Recovery actions are underway across the affected processing path. As processing re...
Mar 31, 10:12 PM
Flexera One – IT Visibility – NA – Data Explorer Request Failures
major

Started: Mar 31, 8:08 PM

identified
Our technical teams have identified a potential cause and are actively implementing mitigation steps to restore Data Explorer functionality in the NA region. Current investigation indicates the failure is related to a service-side issue affecting request processing, and rollback actions are currently in progress. We are monitoring the outcome of these changes closely and will provide a further update as soon as more information becomes available.
Mar 31, 8:53 PM
investigating
Incident Description: We are investigating an issue affecting Data Explorer within Flexera One IT Visibility in the NA region. Customers may encounter errors when using Data Explorer, and requests may fail to return results as expected. Priority: P2 Restoration Activity: Our technical teams are actively investigating the issue and working to restore normal functionality. We are closely monitoring progress and will provide further updates as they become available.
Mar 31, 8:08 PM
Flexera One – IT Visibility – EU – Errors Affecting Evidence UI and Export Functions
major

Started: Mar 31, 3:04 PM

monitoring
Our technical teams have completed mitigation steps, and current indicators point to recovery of affected services in the EU region. Some customers may continue to experience temporary impact for a limited period while network updates complete in their environment. If the issue persists, restarting the affected machine may help. We are continuing to monitor restoration closely.
Mar 31, 5:29 PM
identified
Our technical teams have completed mitigation and moved traffic to the restored service path. Early indications show the issue has been resolved, though some customers may continue to experience temporary impact while network updates propagate. We are continuing to validate recovery and will provide a further update once full restoration has been confirmed.
Mar 31, 4:55 PM
identified
Our technical teams have identified a recent change as a likely contributor to the issue and are actively working to restore affected functionality in the EU region. As part of mitigation, teams are preparing an alternate recovery path while continuing efforts to resolve the issue as quickly as possible. We will share further updates as soon as more information becomes available.
Mar 31, 4:02 PM
investigating
Incident Description: We are investigating an issue affecting Flexera One IT Visibility in the EU region. Customers may experience errors when accessing the Evidence UI and may also encounter failures with ZIP exports and Query exports. Priority: P2 Restoration Activity: Our technical teams are actively investigating the issue and working to restore full functionality as quickly as possible.
Mar 31, 3:04 PM
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