Daily provider-status observations and published incident history for Flexera System Status Dashboard.
Unknown
Current status for Flexera System Status Dashboard cannot be verified right now. Verified .
Official provider source.
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22.7%of 75 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
October 2026
39.3%
28
17
September 2026
6.9%
29
27
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Aug 17Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident Description: We are investigating an issue affecting Spot Elastic Group functionality across all regions following a recent gateway change.
Business Impact: Customers may experience errors or be unable to load data when using certain Elastic Group functionality.
Restoration Activity: Our technical teams identified the recent gateway change as the source of the reported errors and initiated a rollback. Following the rollback, the reported errors are no longer being observed. We are continuing to monitor service behavior to confirm stability.
Flexera One - IT Asset Management - NAM - Performance and Access Issues
IT Asset Management - US Beacon CommunicationIT Asset Management - US Inventory UploadIT Asset Management - US Login PageIT Asset Management - US Business Reporting
investigating
Incident Description: We have been investigating intermittent service availability issues affecting a subset of Flexera One IT Asset Management customers in the NAM region. The impact was limited to a subset of customers hosted in the affected NAM environment and did not affect all ITAM customers in the region.
Business Impact: Affected customers may have experienced intermittent difficulty accessing ITAM, including pages failing to load or responding slowly.
Restoration Activity: Our technical teams performed a database failover as part of the recovery activity. Following the failover, service-related alerts have cleared and service availability has recovered. We are continuing to monitor the environment and validate service stability before considering the incident resolved.
AWS is reporting early signs of recovery from the service incident affecting the ap-northeast-1 region. Our initial validation of Spot services is also showing signs of recovery, with the previously observed instance management errors not currently being observed.
We are continuing to monitor Spot service functionality alongside AWS recovery and validate sustained service stability.
investigating
Incident Description:
We are investigating an issue affecting Spot services in AWS ap-northeast-1 related to an ongoing AWS service incident. Customers may experience errors with certain instance management operations.
Business Impact:
Customers may experience failures when attempting to terminate instances. In addition, instance status information may be unavailable for some instances in the affected region.
Restoration Activity:
Our technical teams have identified that the service degradation is related to the ongoing AWS incident affecting the ap-northeast-1 region. We are actively monitoring the AWS incident, including any recovery activity, and the resulting impact on Spot services. Further updates will be provided as more information becomes available.
Service functionality in the affected region is recovering. Our technical teams have successfully validated instance launches and Elastigroup creation, and the previously elevated error rate has significantly decreased. No new errors have been observed during the latest monitoring period. We are continuing to monitor service stability before confirming full resolution.
investigating
Incident Description: We are investigating an issue affecting Spot services in the AWS us-west-2 region.
Business Impact: Customers may experience failures or degraded functionality, including when launching instances, scaling resources, and performing delete operations in the affected region.
Restoration Activity: Our technical teams are actively investigating elevated error rates affecting Spot operations in the AWS us-west-2 region and assessing the scope of impact. We are monitoring service behavior and will provide further updates as more information becomes available.
Flexera One - SaaS Manager - All regions - data aggregation failures
IT Asset Management - US SaaS ManagerIT Asset Management - APAC SaaS ManagerIT Asset Management - EU SaaS Manager
investigating
Incident Description:
Our teams have identified an issue affecting a connector within Flexera SaaS Management across all production regions. During this time, affected customers may experience data aggregation failures due to HTTP 504 (Gateway Timeout) errors affecting certain API requests used by the connector.
Business Impact:
A subset of customers may experience unsuccessful or delayed data aggregation within Flexera SaaS Management.
Impact Start: 3 November 2026, 07:00 AM CET
Restoration Activity:
The initial investigation by our teams identified timeout errors affecting specific reporting requests required by the connector. The service provider has been engaged and is actively investigating the issue.
Our technical teams continue to monitor the affected environments and work closely with the service provider toward resolution. In parallel, additional mitigation measures are being evaluated to help restore successful data aggregation while the investigation continues.
Following the mitigation actions implemented by AWS, we are observing a continued reduction in error rates and improved service performance. Our teams are successfully completing the majority of previously affected instance termination operations, and no further errors are currently being observed in our service logs.
Service conditions appear stable. Our technical teams continue to closely monitor the service and perform validation activities while awaiting further confirmation from AWS.
identified
Our technical teams continue to monitor the service disruption affecting Spot services for AWS. AWS has identified the underlying issue and is actively deploying mitigation actions to restore normal service.
Our teams will continue to monitor service stability and validate affected Spot operations as AWS progresses with its mitigation activities.
investigating
Incident Description:
We are investigating an issue affecting Spot services for AWS in the us-west-2 region, where increased error rates are being observed. The issue is affecting a subset of customers in the region, who may experience failures or degraded performance when performing scale-up and scale-down operations through Spot.
Business Impact:
Customers operating in the AWS us-west-2 region may experience failures or degraded performance with scale-up and scale-down operations. Our teams are assessing whether customers in other AWS regions may also be affected.
Restoration Activity:
Our technical teams are actively investigating the increased error rates and working to determine the full scope of the impact. The investigation includes assessing whether the disruption is limited to the us-west-2 region or extends to additional AWS regions. Further updates will be provided as the investigation progresses.
Our investigation identified connectivity timeouts and service instability affecting the processing of AWS operations through Spot. Technical teams increased resources for the affected service components and adjusted service health-check settings to improve stability and reduce repeated service restarts. Following these changes, service responsiveness has improved significantly, and validation has confirmed recovery of key customer-facing operations, including Elastigroup creation and scaling.
We are continuing to validate remaining affected functionality and closely monitor service performance and stability before considering the incident resolved.
investigating
Further investigation has identified prolonged connectivity timeouts while processing requests associated with AWS operations, alongside degraded responsiveness across multiple Spot operations for AWS. Our technical teams are implementing configuration and resource adjustments to improve service stability while continuing to investigate the underlying cause and monitor affected customer operations.
investigating
Incident Description:
We are investigating an issue affecting multiple Spot operations for AWS. Customers may experience failures, delays, or degraded performance when performing AWS-related operations through Spot.
Business Impact:
Affected customers may experience failures or delays across multiple Spot operations for AWS, including instance termination, scaling and capacity operations, and creating or managing Elastigroups. Customers may also experience slow or unresponsive AWS Elastigroup creation workflows and issues with Ocean ECS functionality, including ECS clusters not being listed when attempting to import them. The broader scope of affected functionality continues to be assessed.
Restoration Activity:
Our technical teams continue to investigate elevated latency and communication failures affecting the processing of AWS operations through Spot. Mitigation changes are being deployed to improve service stability, while teams continue to monitor service recovery and validate functionality across affected Spot operations. Further updates will be provided as the investigation progresses.
Flexera One - SaaS Manager - EU - Service Disruption
Incident Description:
We are investigating an issue affecting the Managed Applications page within SaaS Manager in the EU region.
Business Impact:
Customers may be unable to load the Managed Applications landing page. Other SaaS Manager functionality remains accessible. The issue is currently isolated to the EU region, with no impact identified in other regions.
Restoration Activity:
Our technical teams are actively investigating and working to restore normal functionality. Further updates will be provided as more information becomes available.
Spot - AWS China North - Instance Management Operations Disruption
Our teams have identified that the AWS China account is currently affected due to a billing-related issue. A support case has been raised with AWS to address the issue and restore the account. We will provide further updates as more information becomes available.
investigating
Our technical teams have narrowed the investigation to account configuration associated with the affected environment. Teams are reviewing current configuration data against previously known configuration to determine whether identified differences contributed to the instance management failures.
The investigation remains ongoing while the identified configuration differences are validated and the appropriate remediation is determined.
investigating
Incident Description: We are investigating an issue affecting instance management operations for a subset of Spot customers using the AWS China North region.
Business Impact: Affected customers may experience failures when attempting to launch or terminate instances.
Restoration Activity: Our technical teams are actively investigating the issue and working to identify the underlying cause and restore normal instance management operations. Further updates will be provided as the investigation progresses.
The Technopedia content refresh remains in progress and continues to be closely monitored by our technical teams. Following completion, we will validate the updated content across the affected services to confirm normal operations have been restored.
identified
The Technopedia content refresh remains in progress. Our technical teams continue to monitor the refresh through completion. Once processing is complete, we will validate that updated Technopedia content is available across the affected services to ensure normal content refresh operations have been restored.
identified
Incident Description: We are investigating delays affecting Technopedia content updates. Technopedia content used by Data Platform, IT Visibility, and API services has not been refreshed since October 22 due to repeated data processing failures. Customers may therefore see outdated Technopedia content in affected services.
Priority: P2
Restoration Activity: Our technical teams have performed recovery actions to address the data processing failures and have refreshed the underlying content. Catalog generation is currently in progress, and we are monitoring this activity through completion. We will provide a further update as recovery progresses.
Legacy Incident Archive
41 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Flexera One - APAC - Access discruption
criticalSource not attested
Last archived state: resolved
View archived record details
IT Visibility - APACIT Asset Management - APAC Login Page
monitoring
A fix has been implemented, and access to the Flexera One platform has been restored. Our teams are conducting additional validation activities and continue to closely monitor service health and performance to confirm stability and ensure all services remain fully operational.
identified
We are continuing to work on a fix for this issue.
identified
As the investigation has progressed, our teams have identified indications that the issue is not isolated to IT Asset Management and may have broader impact across the Flexera One platform in APAC. Remediation efforts are underway against the identified cause, and teams are focused on restoring full service stability. Additional updates will be provided as more information becomes available.
identified
Our investigation has identified a configuration issue as the likely cause of the impact. Teams are actively working to implement and validate corrective measures to restore normal service operation. Further updates will be provided as the investigation progresses.
investigating
Incident Description: We are currently investigating an issue affecting access to Flexera One services in the APAC region. The impacted customers may experience difficulties accessing the platform or may encounter errors after authentication.
Priority: P1
Restoration Activity: Our technical have been engaged and are actively investigating the issue to identify the underlying cause and restore normal service as quickly as possible.
Flexera One – IT Asset Management – EU – Reconciliation Failures
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
Our teams identified a configuration issue introduced during the completion of a standard release earlier today, which prevented an instance from successfully communicating with the Reconcile service.
The affected instance's configuration process was successfully re-executed, restoring the required settings and re-establishing connectivity with the Reconcile service. Validation testing confirmed normal service operation, and reconciliation processing has resumed successfully. The environment...
investigating
Incident Description: We are currently investigating an issue impacting the reconciliation process within the IT Asset Management platform in the EU region. Affected customers may experience failures when attempting to run reconciliation jobs. As a result, reconciliation processes may not complete successfully, potentially delaying data updates and downstream processing.
Priority: P2
Restoration Activity: Our technical teams have been engaged and are actively working to identify the root ca...
Flexera One - Cloud Cost Optimization (CCO) - NAM - Service Degradation
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
The configuration changes have been deployed, and the affected service components are now operating with the intended resource configuration. Our technical teams have observed recovery of the impacted Cloud Cost Optimization (CCO) functionality in the North America region and are performing final validation to confirm service stability.
We will continue to monitor the environment closely and provide a further update once validation activities are complete.
identified
Our investigation has identified the issue affecting certain Cloud Cost Optimization (CCO) functionality in the North America region. Following a recent service migration, some application components were not operating with the expected resource configuration, resulting in certain requests failing to complete and impacted pages remaining in a continuous loading state.
Our technical teams have implemented configuration changes to restore the appropriate resource allocation for the affected se...
investigating
Incident Description: We are investigating an issue affecting Cloud Cost Optimization (CCO) services in the North America (NAM) region. Customers may experience pages failing to load, prolonged loading behavior, or difficulty accessing certain Cloud Cost Optimization functionality within Flexera One.
Priority: P2
Restoration Activity: Our technical teams are actively investigating the issue and working to restore normal service. Current efforts are focused on identifying the cause of the de...
Flexera Support Cases - Delayed or Failed Email Notifications for Case Updates
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our teams have implemented corrective measures and are observing positive results. Initial validation testing has been successful, indicating that the mitigation actions are effective. We will continue to closely monitor the service to ensure ongoing stability and will provide further updates as they become available.
identified
Our teams continue working toward a resolution. Additional investigation and coordination with the appropriate teams are underway to restore normal email flow. We will provide further updates as more information becomes available.
identified
Our teams continue to work toward a resolution. During the ongoing investigation, we identified that in some instances emails from Flexera may be being blocked by SharePoint. Addressing this issue requires additional investigation and coordination with the relevant parties to ensure the appropriate corrective actions are taken. We will continue to provide updates as more information becomes available.
identified
Our teams have identified the cause of the issue and are currently working to resolve it.
investigating
Issue Description: Our teams have identified that some Flexera customers' email systems are rejecting emails sent containing notifications of updates on Flexera Support cases.
Priority: P3
Restoration Activity:
Technical teams are actively investigating the issue.
In the meantime, please login to the Flexera Community and use the Support Case portal at https://community.flexera.com/s/case/Case/Default to review case status and check for any updates.
Flexera One- IT Asset management - EU - Inventory upload and Beacon communication issues
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Service recovery remains on track, with mitigation measures continuing to be effective. Inventory processing is functioning successfully, and the backlog has been reduced significantly, bringing volumes closer to normal levels. Our teams continue to monitor the environment and process the remaining backlog to complete recovery. Further updates will be provided as appropriate.
monitoring
Mitigation actions remain effective, and inventory processing is continuing successfully. We are actively monitoring recovery progress and working through the remaining backlog to ensure all processing is completed successfully. We will continue to provide updates as recovery efforts progress.
monitoring
We are continuing to monitor for any further issues.
monitoring
Our teams have identified a recent configuration change as the likely cause of the issue. The configuration has since been rolled back, and we are observing service recovery across the affected components, with platform functionality gradually returning to expected levels. The teams remain actively engaged in monitoring the environment to validate full recovery, ensure platform stability, and quickly address any residual impacts.
investigating
During the ongoing investigation, our teams identified that the issue may also be impacting beacon communications with the Flexera One EU Production environment. As a result, additional operations that rely on beacon-to-platform communication may be affected. The team continues to investigate the underlying cause, assess the full scope of impact, and work towards implementing a resolution as quickly as possible.
investigating
Our teams continue to actively investigate the issue and are conducting a detailed review of system logs and diagnostics to further identify and confirm the underlying root cause. We will provide additional updates as more information becomes available.
investigating
Incident Description: We are currently investigating an issue affecting inventory package (*.zip) uploads in the Europe region for Flexera One IT Asset Management. Customers attempting to upload specific inventory packages may encounter errors, resulting in failed inventory uploads and delays in inventory data processing.
Priority: P2
Restoration Activity: Our technical team is actively investigating the issue and reviewing current processing activity to confirm scope and progress. We are m...
July 2026
Software Vulnerability Research (SVR) - Service Disruption
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
Recovery actions have been implemented; however, the service continues to experience instability under current workload conditions, resulting in ongoing service disruptions. Our teams are actively working to reduce the impact and restore service availability. Further updates will be provided as more information becomes available.
investigating
Incident Description: We are investigating an issue affecting the Software Vulnerability Research (SVR) service. Customers may be experiencing difficulties accessing or using SVR at this time.
Priority: P1
Restoration Activity: Our teams are actively investigating the issue and working to restore service. Mitigation activities are currently underway as we work to bring the service back online. Further updates will be provided as more information becomes available.
Flexera One - APAC - Service Disruption
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
Our technical teams are actively investigating the issue. The issue appears to be intermittent, with some requests succeeding while others continue to fail. We are reviewing affected services and their dependencies to determine the scope of impact, identify the underlying cause, and restore service stability.
investigating
Incident Description: We are investigating an intermittent issue affecting Flexera One services in the APAC region. Customers may experience intermittent access issues or errors while using Flexera One applications and services. The issue currently appears to be limited to the APAC region.
Priority: P2
Restoration Activity: Our teams are actively investigating the issue. The scope and impact are being assessed across Flexera One services in the APAC region, and we are working to identify t...
Snow Atlas - APAC - Login Failures and 404 Errors
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
Incident Description: We are investigating an issue affecting Snow Atlas customers in the APAC region. Affected users may be unable to access the platform and may encounter 404 errors when attempting to log in. Current investigation indicates the issue is limited to the APAC region, with no impact confirmed in other regions at this time.
Priority: P1
Restoration Activity: Our technical teams are actively investigating the issue to identify the underlying cause and restore service. We are m...
Flexera One- IT Visibility- EU - Failure to load reports
majorSource not attested
Last archived state: resolved
View archived record details
identified
Our teams have applied the fix to all identified organizations. Initial validation indicates that the affected organizations are recovering as expected.
Technical teams are continuing to validate the effectiveness of the remediation across the broader Europe region to confirm that service has been fully restored. We are closely monitoring platform performance and will provide a further update once regional validation has been completed.
identified
Corrective actions have now been applied to a larger number of affected organisations, and initial validation indicates that reports are loading successfully.
We are currently validating all affected organisations to confirm that report functionality and service performance have been fully restored. In parallel, teams continue to implement broader remediation measures across the environment and are closely monitoring the service to ensure stability while work towards full resolution continues.
identified
Our investigation has identified a potential configuration-related issue within the affected environment. As part of our validation efforts, corrective actions were applied to a subset of impacted organisations, and reports are now loading successfully.
Our teams are currently focused on implementing a broader remediation across all affected organisations and are conducting a detailed review to understand why the configuration changes did not propagate as expected. We continue to validate th...
investigating
Incident Description: We are investigating an issue affecting IT Visibility in the Europe region where multiple Power BI reports are failing to load . Customers in the affected region may be unable to view impacted reports within the application. Current investigation indicates the issue is limited to the Europe region, with no impact observed in other regions at this time.
Priority: P2
Restoration Activity: Our technical teams are actively investigating the issue to identify the underlying...
Flexera One- IT Asset management- US - Degraded performance
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The hotfix has been successfully deployed, and engineering teams are currently validating its effectiveness. Teams are continuing to monitor platform behaviour and review telemetry to confirm the issue resolution.
identified
Our teams continue to work on implementing a hotfix to address the issue . During deployment, the hotfix encountered database conditions that are preventing it from completing successfully.
Our technical teams are actively working to resolve this and are evaluating targeted mitigation actions to allow the hotfix to complete. Once the hotfix has been successfully applied, teams will validate service performance and continue monitoring to confirm recovery.
We will provide another update as mor...
identified
Incident Description: We have identified an issue affecting inventory processing in Flexera One IT Asset Management following the deployment of the 2026 R1.1 release in our US production environment. As a result, some customers may experience degraded performance and intermittent reliability issues when accessing certain areas of the user interface and performing system-related tasks.
Priority: P3
Restoration Activity: Our investigation has determined that the issue is related to a software...
