Flexera One - Snow Atlas - UK South - SAM Core Functionality Inaccessible
View the provider incident record →Current answer
Flexera System Status Dashboard experienced a major incident: Flexera One - Snow Atlas - UK South - SAM Core Functionality Inaccessible. ServiceAlert observed recovery on Oct 22, 2026.
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Incident Lifecycle
Affected Components
Snow Atlas - UK South
Incident Timeline
Monitoring
Our technical teams identified timeout errors affecting service components supporting the impacted functionality and performed targeted service restarts. Following these recovery actions, Users and Computer Details functionality is responding successfully during validation. We are continuing to monitor service behavior and perform final validation to confirm sustained stability.
Oct 22, 2026 at 7:21 AM UTC
Investigating
Incident Description: We are investigating an issue affecting Snow Atlas SAM Core functionality in the UK South region. Some customers may experience issues accessing Users functionality and may encounter errors when accessing Computer Details.
Priority: P2
Restoration Activity: Our technical teams are actively investigating the issue and assessing the scope of impact. We are working to identify the underlying cause and restore the affected functionality. Further updates will be provided as more information becomes available.
Priority: P2
Restoration Activity: Our technical teams are actively investigating the issue and assessing the scope of impact. We are working to identify the underlying cause and restore the affected functionality. Further updates will be provided as more information becomes available.
Oct 22, 2026 at 7:05 AM UTC
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