F5 Distributed Cloud - Service Degradation - Delay in Access Logs and Global Log Receiver - INC-20260824-497

The problem with the Global Log Receiver and the delay in Access Log streaming has been successfully resolved. All services are now fully recovered and functioning as expected.

Our teams will maintain close monitoring of the environment to ensure ongoing stability.

We appreciate your patience and support during this incident.

F5 Distributed Cloud customers may experience a delay in Global Log Receiver and Access Log streaming. Our teams are actively investigating the Global Log Receiver functionality. Please note that there is no traffic interruption and all core Distributed Cloud Console services remain fully operational. We will share further updates as more information becomes available. We appreciate your patience and understanding.

This advisory is to inform you that we are currently investigating reports of service degradation affecting GLR.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status:
• We have identified potential service impact at 13:24 UTC.
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