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Web PACS/Image Viewer: Unable to View Images

Major Impact Monitoring Ongoing May 8, 2026

Incident Lifecycle

Investigating Identified Monitoring

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
May 8, 2026 at 12:58 AM UTC
Identified
The issue has been identified and a fix is being implemented.
May 8, 2026 at 12:46 AM UTC
Investigating
We are currently experiencing the inability to allow users to view images within IDEXX Web PACS. We apologize for any inconvenience. Our team is actively working to resolve the issue.
May 8, 2026 at 12:38 AM UTC
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