New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
Services Pricing Dashboard

Ordering Delay- In House Diagnostics

Minor Impact Investigating Ongoing May 1, 2026

Incident Lifecycle

Investigating

Incident Timeline

Investigating
You may experience a delay when submitting an IDEXX In House Diagnostic (IHD) Order within your Practice Information Management Software. Our team is investigating the issue.

As always, IDEXX appreciates both your business and your patience. We apologize for the current interruption in the ability to order IDEXX In House Diagnostics and for any inconvenience this may cause.

We will provide an update no later than 1pm ET on Friday, May 1st.
May 1, 2026 at 3:57 PM UTC
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