Delayed Radiology Results in VetConnect PLUS
Incident Lifecycle
Incident Timeline
Monitoring
We are continuing to monitor for any further issues.
Apr 27, 2026 at 7:13 PM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Apr 27, 2026 at 7:12 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Apr 27, 2026 at 6:03 PM UTC
Investigating
You may experience a delay in viewing or receiving radiology results within VetConnect PLUS and your Integrated Practice Management Software. WebPACS can be accessed directly to view any radiology results in the interim. As always, IDEXX appreciates both your business and your patience. We apologize for any inconvenience this may cause and will post an update as soon as we know more.
Apr 27, 2026 at 6:02 PM UTC
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