Current answer
Optimizely Service experienced a minor incident: Content Graph Performance Degradation. ServiceAlert observed recovery on Oct 9, 2026.
Official Optimizely Service status page Current Optimizely Service status
ServiceAlert observed status change:
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Incident Lifecycle
Affected Components
Optimizely Graph - APAC Region
Optimizely Graph - EMEA Region
Optimizely Graph - NA Region
Optimizely Graph - UAEN Region
Incident Timeline
Investigating
We have identified an issue affecting Content Graph. When content is published, cache eviction and webhook processing are not completing as expected. As a result, queries to Graph may return outdated content. Our team is actively investigating and we will provide an update as soon as we have more information.
Oct 9, 2026 at 1:24 PM UTC
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